**Experienced Virtual Customer Service/Sales Representative – Supplemental Benefits Expert**

At arenaflex, we're dedicated to providing individuals and families with the peace of mind that comes with knowing they have access to comprehensive benefits beyond what their employer offers. As a Virtual Customer Service/Sales Representative, you'll play a vital role in helping our clients navigate the options available to them and select the best plan to fit their unique needs. **About arenaflex** arenaflex is a leading provider of supplemental benefits, committed to delivering exceptional customer service and support to our clients. Our team is passionate about making a positive impact on people's lives, and we're looking for like-minded individuals to join our ranks. If you're a motivated and ambitious sales professional with a passion for customer service, we want to hear from you. **Key Responsibilities** As a Virtual Customer Service/Sales Representative, your primary responsibilities will include: * Reaching out to individuals who have requested more information on the benefits we offer, and scheduling Zoom meetings to discuss their options * Customizing new benefit plans and adjusting existing plans to fit the current needs of each client * Establishing and maintaining relationships with existing and new clients, providing attentive customer service and administrative support as needed * Performing benefit reviews for existing clients, as well as helping with any necessary claims or adjustments * Responding to and resolving client questions and concerns regarding their benefits * Ensuring that all documentation is accurate and complete, and performing any necessary updates on schedule **Essential Qualifications** To be successful in this role, you'll need: * 1-2 years of experience in sales, customer service, or a related field * Excellent communication and interpersonal skills, with the ability to build strong relationships with clients * Ambition, motivation, and a drive to succeed in a fast-paced environment * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Proficiency in Microsoft Office, with experience using CRM software a plus * Ability to work independently in a remote setting, with minimal supervision **Preferred Qualifications** While not required, the following qualifications would be a plus: * Experience in the insurance or benefits industry * Familiarity with Zoom or other video conferencing platforms * Certification in sales or customer service, such as a Certified Sales Professional (CSP) or Certified Customer Service Representative (CCSR) * Bilingual or multilingual skills, with the ability to communicate effectively with clients from diverse backgrounds **Skills and Competencies** To excel in this role, you'll need to possess the following skills and competencies: * Strong communication and interpersonal skills, with the ability to build trust and rapport with clients * Excellent problem-solving and critical thinking skills, with the ability to analyze complex information and make informed decisions * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Ability to work independently in a remote setting, with minimal supervision * Strong attention to detail, with the ability to ensure accuracy and completeness in all documentation and updates **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their skills and careers. As a Virtual Customer Service/Sales Representative, you'll have access to: * Comprehensive paid training program, with ongoing support and coaching to help you succeed * Opportunities for career advancement, with a clear path for progression to leadership roles * Ongoing learning and development opportunities, with access to industry-leading training and resources * Collaborative and supportive work environment, with a focus on teamwork and collaboration **Work Environment and Company Culture** As a Virtual Customer Service/Sales Representative, you'll have the flexibility to work from home or our office, depending on your preference. Our offices are designed to be collaborative and supportive, with a focus on teamwork and open communication. We're committed to creating a positive and inclusive work environment, where everyone feels valued and respected. **Compensation, Perks, and Benefits** As a Virtual Customer Service/Sales Representative, you'll enjoy a competitive compensation package, including: * Weekly performance-based pay and bonuses, on average $65,000 to $68,500 first year annually * Comprehensive benefits package, including medical, dental, vision, and hearing insurance * Company stock options, with the opportunity to own a piece of arenaflex * Flexible work schedule, with the ability to work from home or our office * Ongoing learning and development opportunities, with access to industry-leading training and resources **Conclusion** If you're a motivated and ambitious sales professional with a passion for customer service, we want to hear from you. As a Virtual Customer Service/Sales Representative at arenaflex, you'll have the opportunity to make a real difference in people's lives, while enjoying a competitive compensation package and comprehensive benefits. Apply now to join our team and start your career with arenaflex today! Apply Job! Apply for this job