[Hiring] Project and Service Management (Staff Officer) @Strategic Growth Partners

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting an upcoming NATO ACT program as a Project and Service Management (Staff Officer). • Plan, implement and manage assigned projects in accordance with NATO regulations and NCIA project management policies. • Deliver projects within defined Time, Cost and Quality tolerances. • Participate in other project management related activities. • Facilitate and enable the integration of new and/or modernized capabilities within the ESOC. • Undertake relevant technical support activities. • Provide Subject Matter Expertise (SME) to support ESOC Service Management and its integration with the NCIA Service Management System. • Create, coordinate and publish relevant documentation ensuring its integration/reference with existing documents. • Support the ESOC ISO/IEC 20000 certification effort by coordinating all related activities. • Assist in day-to-day activities associated with ESOC service management tasks and initiatives. Qualifications • Bachelor's degree at a nationally recognised / certified University in a related discipline. • Proven experience of at least 8 years in Project Management. • Proven experience of at least 5 years in Service Management practices, particularly in Service Transition, Service Operation and Continual Service Improvement. • A recognized and still valid Project Management certification, such as PRINCE 2 or similar. • A recognized and still valid Service Management certification, such as ITIL or ISO/IEC 20000. • Demonstrable knowledge of and experience using Service Now. • Knowledge of configuration management concepts, system life cycle management and quality management. • Knowledge and experience in Project Management tools. • Experience in successfully leading multi-functional teams as a self-motivated decision maker. • Experience in developing and managing KPI's and metrics. • Experience in business planning, preparation and production of budget submissions. • Must possess an unequivocal level of trust and discretion due to the sensitivity of the work. • Demonstrated capacity to exercise strong judgement in advising unit leadership and setting priorities. • Advanced skills with Microsoft Excel. • Knowledge of and experience in using financial tools (such as Oracle, SAP, etc.). • Prior experience of working in an international environment comprising both military and civilian elements. • Proven ability to communicate effectively orally and in writing with good briefing skills. • Knowledge of NATO responsibilities and organization, including ACO and ACT. Requirements • High proficiency level in English language. • NATO Secret security clearance. Company Description SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineering Services company focused on supporting public and private sector customers as they tackle their most daunting Information Technology and business challenges. Apply tot his job