Role Overview
As a Care Adviser, you will support Wellthy's Care Coordinators by executing care-related tasks with precision and efficiency. You will work behind the scenes to ensure our members' caregiving needs are met seamlessly. You will report directly to a Care Manager.
What You Will Do
Conduct research, complete tasks, and deliver high-quality results for our members. Execute a variety of care-related tasks to support Care Coordinators in delivering a high-quality member experience.
Why It Might Be a Fit
You will have the opportunity to grow within the role and opt into specialized teams based on your interests, experience, and performance. You will be part of a team that is building a more connected, comprehensive care experience for families and caregivers alike.
Requirements
- Associates Degree or Higher
- 3+ years work experience in Health Care, Caregiving field, as well as customer service or administrative experience
- Experience in senior living facilities or property management, Section 8/Low-income housing vouchers, or facility placement preferred
Benefits
- Pay Rate: $19/hour (including training)
- Remote work environment
- Medical, dental and vision benefits within 30 days of hire
- Retirement saving account with matching company contributions
- Mental health benefits
- 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days)
- Sick and Caregiving Days
- Professional development initiatives for growth
- Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave
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