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About careerzynith – Shaping the Future of Refreshment and Innovation
careerzynith is a global leader in the beverage industry, renowned for its iconic brands, innovative product portfolio, and commitment to sustainability. With a legacy spanning more than a century, careerzynith continues to refresh the world while driving meaningful change for consumers, partners, and communities. Our purpose‑driven culture empowers employees to think big, act boldly, and grow continuously. As we expand our footprint across the United States, we are seeking a dynamic, results‑oriented Customer Development Manager to champion growth in the West Region.
Why This Role Matters
The Customer Development Manager is a pivotal member of the North America Operations Unit (NAOU) Sales Organization. You will own the end‑to‑end relationship with a portfolio of high‑potential accounts, delivering volume, revenue, and strategic initiatives that deepen careerzynith’s partnership with customers. This is an individual‑contributor role that blends consultative selling, data‑driven insight, and collaborative execution to achieve both personal and team performance targets.
Key Responsibilities
- Proactive Outreach: Initiate and maintain regular telephone contacts with key decision‑makers, building trust and securing commitment for sales programs and growth initiatives.
- Strategic Business Reviews: Conduct quarterly business reviews to assess performance, reaffirm strategic direction, and uncover new value‑creation opportunities for both careerzynith and the customer.
- Opportunity Discovery: Leverage account diagnostics, market data, and on‑site observations to identify high‑impact opportunities aligned with the customer’s priorities.
- Implementation Coordination: Partner with regional service teams, installation specialists, and distribution partners to execute agreed‑upon activities such as mechanical service, promotional installations, and business‑building initiatives.
- Contract Negotiations: Lead negotiations and renegotiations, working closely with the Customer Account Team (CAT), finance, and cross‑functional partners to formalize mutually beneficial agreements.
- Marketing Reimbursements & Funding: Manage local store funding programs and marketing reimbursements, ensuring alignment with careerzynith’s growth objectives and delivering measurable ROI.
- CRM Excellence: Accurately capture every customer interaction in the CRM system, providing real‑time visibility into pipeline health and performance metrics.
- Performance Management: Track personal sales metrics, adjust tactics as needed, and provide actionable feedback to the Customer Development Leadership Team.
- Professional Development: Create and execute an Individual Development Plan (IDP) that supports continuous learning, skill enhancement, and career progression within the NAOU.
- Cross‑Functional Collaboration: Participate in regional and account‑team meetings, contribute insights, and champion best practices across the organization.
- Flexibility & Agility: Adapt work schedules to accommodate customer calls, FET documentation, and after‑hours account‑team discussions, ensuring seamless service delivery.
- Travel & Event Support: Attend customer events, training sessions, and sales conferences as needed to strengthen relationships and stay abreast of industry trends.
Essential Qualifications
- Bachelor’s degree from an accredited institution.
- Minimum of 1 year of frontline sales experience, preferably in a B2B or inside‑sales environment.
- Demonstrated ability to communicate persuasively and influence senior‑level stakeholders.
- Strong problem‑solving skills with a track record of delivering viable solutions that balance customer needs and company objectives.
- Proven commitment to delivering exceptional customer service and fostering long‑term relationships.
- Excellent verbal and written communication abilities, with a talent for crafting clear, compelling messages.
- Effective collaboration skills, capable of working across functional teams to drive results.
- Active listening expertise, enabling you to uncover hidden opportunities and tailor solutions accordingly.
- Superior time‑management and organizational capabilities; ability to prioritize tasks in a fast‑paced environment.
- Consumer‑focused mindset, understanding how actions impact careerzynith’s brand perception and market position.
- Proficiency with sales enablement tools such as Salesforce, Power BI, Microsoft Outlook, and Excel.
Preferred Qualifications & Additional Skills
- Experience in the beverage, consumer packaged goods (CPG), or related retail sectors.
- Familiarity with contract negotiation processes and financial modeling.
- Background in managing marketing reimbursement programs or store‑level funding initiatives.
- Ability to develop and deliver polished customer presentations and proposals.
- Comfort with occasional travel (up to 25%) to customer sites, industry events, and internal training sessions.
- Demonstrated agility in adapting to evolving business priorities and shifting market dynamics.
Core Competencies for Success
- Relationship Building: Cultivate trust‑based partnerships that translate into sustained revenue growth.
- Influencing & Negotiation: Persuade stakeholders, navigate complex decision‑making structures, and close high‑value deals.
- Data‑Driven Insight: Analyze sales data, market trends, and customer performance metrics to inform strategic actions.
- Collaboration & Teamwork: Work seamlessly with regional sales, operations, finance, and marketing teams.
- Adaptability: Thrive in a dynamic environment, balancing multiple priorities while maintaining focus on outcomes.
- Technology Savvy: Leverage CRM platforms, analytics tools, and digital communication channels to enhance productivity.
Career Growth & Learning Opportunities
careerzynith invests heavily in the professional development of its employees. As a Customer Development Manager, you will have access to:
- Structured mentorship programs with senior sales leaders.
- Continuous learning pathways, including certifications in sales methodology, data analytics, and negotiation tactics.
- Opportunities to rotate across functional areas (e.g., marketing, supply chain, finance) to broaden business acumen.
- Eligibility for leadership development tracks that prepare high‑performers for regional or national management roles.
Work Environment & Culture at careerzynith
Our culture is built on four core behaviors: Curious, Empowered, Inclusive, and Agile. We celebrate diversity, encourage innovative thinking, and support a healthy work‑life balance. Whether you work remotely or collaborate in regional hubs, you’ll experience:
- A supportive, inclusive community where every voice matters.
- Regular virtual and in‑person team gatherings that foster connection.
- Recognition programs that celebrate individual and team achievements.
- Access to wellness resources, mental‑health support, and flexible scheduling.
Compensation, Perks & Benefits
careerzynith offers a competitive total rewards package that reflects the value you bring to the organization:
- Base Salary: $81,800 – $100,900, commensurate with experience, location, and skill set.
- Performance Incentives: Quarterly bonuses tied to individual and team sales targets.
- Health & Wellness: Comprehensive medical, dental, and vision plans, plus health‑savings accounts.
- Retirement Savings: 401(k) plan with company matching contributions.
- Paid Time Off: Generous vacation, holidays, and sick leave to support work‑life harmony.
- Learning Stipends: Annual budget for courses, conferences, and certifications.
- Employee Assistance Programs: Confidential counseling and support services.
- Technology Allowance: Home‑office equipment and connectivity support for remote employees.
Our Purpose & Growth Culture
careerzynith is on a deliberate mission to nurture an inclusive culture grounded in our purpose: to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible, and believe in continuous learning to improve both our business and ourselves. By embodying the behaviors of curiosity, empowerment, inclusivity, and agility, we create an environment where innovation thrives and careers flourish.
Commitment to Equality
careerzynith is an Equal Opportunity Employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected characteristic. We respect your privacy and handle all personal information in compliance with applicable privacy laws and industry best practices.
Ready to Join careerzynith?
If you are passionate about building lasting customer relationships, driving measurable growth, and thriving in a forward‑thinking, purpose‑driven organization, we want to hear from you. Apply today and start your next chapter with careerzynith.
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