Customer Implementation Manager

As a Customer Implementation Manager, you will ensure new Large Law firm customers have a wonderful experience implementing and transitioning to LexisNexis. For 3 -6 months post-close, you will be the firm’s primary point of contact for all activities. Requirements Have a Juris Doctor or equivalent legal experience Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge Be able to work as part of a team, accomplishing mutual team goals Be able to travel up to 20% of the time Demonstrate experience developing and executing on account plans and coordinating key stakeholders to positively impact clients Demonstrate excellent verbal and written communication skills Benefits Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice Originally posted on Himalayas