Posted: Dec 24, 2025
Position: Epic (HB) Hospital Billing Application Analyst Duration: 6 Month Contract to Hire Location: 100% Remote Must Have: • Required: Certification in EPIC Resolute Hospital Billing Administration, Resolute Hospital Billing Claims and Remittance • Claims/remit Experience • Required: Proven experience with successful project implementations/system support Plus: • Preferred: Prior healthcare information systems experience in area of specialty. Strong working knowledge of hospital / ambulatory clinical and/or business workflows. Experience working with electronic medical records and patient charts, or enterprise systems. JOB SUMMARY Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications. LICENSURE/CERTIFICATION/LISTING • For clinical employees: Must maintain licensure appropriate to clinical education and training, without lapse. • Must satisfactorily complete required EPIC certification testing. ESSENTIAL JOB FUNCTIONS • Thorough understanding Hospital Billing Revenue Cycle • Experience with Hospital Billing Claims and Remittance build, testing and implementation to ensure compliant claims submission and correct payment posting • Understanding of 835/837 files transmission, including troubleshooting errors • Work with end users and clearinghouse to develop appropriate claims edits and work queues • Collaborates with internal and external technical and end user groups to ensure applications and other third party systems meet the organization's clinical and business needs when building and implementing the system. • Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of third party systems. • Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions. • Involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering. • Understands and translates the business/clinical functionality into system configuration and workflow validations. • Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing. • Documents test results, design, change control, system problems, and internal procedures according to departmental standards. • Provides technical application support, triage, and troubleshooting for complex applications. Participates in on-call coverage for off-hours and application validation during scheduled downtimes. Monitors the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems. • Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross functional applications utilized by the organization. KNOWLEDGE, SKILLS AND ABILITIES • Ability to multi-task with excellent attention to detail. • Superior analytical, problem solving, research and decision-making skills. • Proven track record of academic and/or professional success. • Knowledge of business or clinical processes and workflows. • Strong communication, prioritization and follow up skills. • Willingness to address issues and take ownership, knowing when and how to escalate issues. • Ability to work independently and with a team in a collaborative environment. • Requires proficiency in the use of a computer for tasks such as creating/evaluating workflow diagrams, testing, creating documentation, etc. EDUCATION REQUIREMENTS • Bachelor's degree preferred with 3 years' experience in relevant field, or Associate's degree with 8 years' experience in relevant field, or high school diploma with 13 years' experience in relevant field. Apply tot his job
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