At arenaflex, we're on a mission to revolutionize the way we serve our customers, and we're looking for talented individuals like you to join our team! As a Customer Service Representative, you'll be the face of arenaflex, providing top-notch service to our customers and helping us achieve our goal of being the best pizza delivery company in the world.
**About arenaflex**
arenaflex is a dynamic and fast-growing company that's passionate about delivering exceptional experiences to our customers. We're a team of innovators, thinkers, and doers who are committed to making a difference in our communities. With a focus on customer satisfaction, quality, and teamwork, we're creating a workplace culture that's fun, inclusive, and rewarding.
**Why Join arenaflex?**
* **Career Growth Opportunities**: At arenaflex, we believe in promoting from within. Many of our team members have started as Customer Service Representatives and have gone on to become successful franchise owners, managers, and even corporate leaders.
* **Diversity and Inclusion**: We're committed to creating a workplace culture that values and celebrates diversity. Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals.
* **Flexible Schedules**: We understand that life can be unpredictable, which is why we offer flexible scheduling to ensure that you can balance your work and personal life.
* **Opportunities for Advancement**: Whether you're looking to move up the career ladder or explore new opportunities, we offer a range of training programs and development opportunities to help you grow and succeed.
**Job Requirements**
* **Age**: You must be at least 16 years old to apply.
* **General Job Duties**:
+ Operate all equipment, including pizza makers, ovens, and cash registers.
+ Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
+ Prepare product, including making pizzas, salads, and desserts.
+ Receive and process telephone orders, both over the phone and in person.
+ Take inventory and complete associated paperwork.
+ Clean equipment and facilities daily.
* **Communication Skills**:
+ Ability to comprehend and give correct written instructions.
+ Ability to communicate verbally with customers and co-workers to process orders.
* **Essential Functions/Skills**:
+ Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
+ Must be able to make correct monetary change.
+ Verbal, writing, and telephone skills to take and process orders.
+ Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
+ Ability to enter orders using a computer keyboard or touch screen.
* **Work Conditions**:
+ Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
+ In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
+ Sudden changes in temperature in work area and while outside.
+ Fumes from food odors.
+ Exposure to cornmeal dust.
+ Cramped quarters, including walk-in coolers.
+ Hot surfaces/tools from oven up to 500 degrees or higher.
+ Sharp edges and moving mechanical parts.
**Physical Requirements**
* **Standing**: Most tasks are performed from a standing position.
* **Walking**: For short distances for short durations.
* **Sitting**: Paperwork is normally completed in an office at a desk or table.
* **Lifting**: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
* **Carrying**: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
* **Pushing**: To move trays which are placed on dollies.
* **Climbing**: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
* **Stooping/Bending**: Forward bending at the waist is necessary at the pizza assembly station.
* **Crouching/Squatting**: Performed occasionally to stock shelves and to clean low areas.
* **Reaching**: Reaching is performed continuously; up, down, and forward.
* **Hand Tasks**: Eye-hand coordination is essential. Use of hands is continuous during the day.
**What We Offer**
* **Competitive Pay**: We offer competitive pay rates and opportunities for advancement.
* **Benefits**: We provide a range of benefits, including medical, dental, and vision insurance, as well as 401(k) matching.
* **Paid Time Off**: We offer paid time off for vacation, sick leave, and holidays.
* **Opportunities for Advancement**: We offer a range of training programs and development opportunities to help you grow and succeed.
**How to Apply**
If you're passionate about delivering exceptional experiences and are looking for a dynamic and fast-growing company to join, we want to hear from you! Apply now to become a Customer Service Representative at arenaflex and take the first step towards a rewarding and challenging career.