At arenaflex, we're on a mission to revolutionize the aviation industry, and we're looking for talented individuals to join our team. As a global organization with a diverse workforce, we're committed to creating a culture of inclusion and innovation. Our team is passionate about leveraging cutting-edge technology to drive business growth and improve customer experiences.
**About arenaflex**
arenaflex is a leading airline that's dedicated to connecting people and cultures around the world. Our vision is to become the best airline in the history of flight, and we're committed to achieving this goal through innovation, collaboration, and a passion for excellence. We believe that diversity and inclusion are key drivers of growth and success, and we're proud to be an equal opportunity employer.
**About the Role**
We're seeking an experienced Data Analyst to join our Computerized Channels, Personalization, and Loyalty innovation Item Examination team. As a Data Analyst, you'll play a critical role in driving business growth and improving customer experiences through data-driven insights and recommendations. You'll work closely with our Digital Operations Community (DOC) to develop and implement data-driven solutions that drive business outcomes.
**Key Responsibilities**
* Develop and maintain strong relationships with key stakeholders in the Computerized Channels, Personalization, and Loyalty innovation groups
* Lead and instruct a team to collaborate with the Digital Operations Community (DOC) on operational metrics
* Interpret data from various sources, identify patterns and trends, and reframe it into actionable insights to improve Business Excellence (Bull)
* Identify application enhancements and develop metrics for measurement
* Focus areas will include, but are not limited to:
+ Data Insights
+ Application execution analysis
+ Error patterns, top factors contributing to errors
+ Identify, plan, and implement internal process enhancements: suggestions for execution and greater flexibility
+ Displaying and coding of data
**About the Team**
Our Advanced Innovation group is a global team of diverse professionals who are passionate about leveraging cutting-edge technology to drive business growth and improve customer experiences. We're a collaborative and innovative team that's committed to excellence and continuous learning.
**Requirements**
* Bachelor's degree with a foundation in a quantitative field (Software engineering, Math, Statistics, Finance, Designing, Operations Research) preferred
* 4+ years of experience as a Data Analyst, Business Intelligence Engineer, or a related quantitative role
* 1+ year (3+ years preferred) as a Director and at least 2 years in a Fortune 500 organization
* Experience developing presentations for associates and leaders at a MD and VP level and interface with all levels of management
* Demonstrated Group Leadership, ability to communicate a vision, move the team towards that vision, and provide support to achieve it
* Master-level BI dashboarding experience (e.g., PowerBI, Tibco Spotfire, etc...) to create significant, rich dashboards
* Advanced SQL skills
* Strong critical thinking skills, using data to solve problems
* Willingness to pursue complex data sets
* Excellent written, verbal, and presentation skills
* Ability to work independently and manage multiple concurrent projects with a focus on results
* Must be legally authorized to work in the US for any employer without sponsorship
**Preferred Qualifications**
* Graduate degree in a quantitative field preferred
* Certifications including Google Data Analytics Professional Declaration, Power BI Data Analyst Partner, AWS Certified Data Analysis, Business Intelligence Warehouse accreditations, Palantir, Customer Side execution measurement tools for example Quantum Measurements
* Experience with DataDog/AppD/Kibana
* Experience with Enterprise Monitoring Systems
* Experience with Palantir Foundry, Microsoft SQL Server Management Studio
* Experience with AWS – Redshift, Quicksight, Athena
* Experience with Big Query, Quantum Measurements, Akamai
* Experience with text analysis and AI
* Data Visualization experience
* Familiarity with Python, Flash, R
* Continuous integration and delivery using Spry techniques
**What We Offer**
* Competitive salary and benefits package
* Opportunity to work with a dynamic and innovative team
* Collaborative and inclusive work environment
* Professional development and growth opportunities
* Flexible work arrangements, including remote work options
* Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and results-driven individual who is passionate about data analysis and business growth, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.
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