Join the Macy's Team and Be Part of Something Amazing
At Macy's, Inc., we're passionate about creating a brighter future with bold representation for all. Our mission, "Every One," is at the heart of everything we do. We're committed to fostering a culture of inclusivity, respect, and growth, where every individual can thrive and bring their unique perspective to work. As a Retail Sales Associate at our Silverdale Kitsap location, you'll be an integral part of our team, driving sales, delivering exceptional customer experiences, and contributing to our company's success.
About Macy's and Our Industry
Macy's is a leading American department store chain, operating over 500 stores across the United States. We're a dynamic and fast-paced retail environment, where no two days are ever the same. Our company is built on a rich history, dating back to 1858, and we're committed to innovating and evolving to meet the changing needs of our customers. As a Retail Sales Associate, you'll be at the forefront of our mission, working with a talented team to create unforgettable experiences for every customer.
Job Summary
As a Retail Sales Associate, also known as a Generalist colleague, you'll be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge. You'll work closely with your team to meet sales goals, respond to customer requests, and maintain a visually appealing store environment. If you're passionate about fashion, enjoy working with people, and are looking for a challenging and rewarding role, we want to hear from you!
Key Responsibilities
- Customer Service: Master store products, services, loyalty programs, and Macy's sales systems to help customers find what they need and suggest additional items.
- Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
- Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
- Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
- Digital Customer Orders: Assist in locating and pulling merchandise to fulfill digital customer orders.
Requirements and Qualifications
Essential Qualifications:
- Age: 16 years or older
- Availability: Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality
- Physical Requirements: Prolonged periods of standing/walking around the store or department; reach with hands and arms; use hands to press, handle, and feel; occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl; requires close vision, color vision, and ability to adjust focus
Preferred Qualifications:
- Previous Retail Experience: Previous experience in retail or a related field is preferred but not required
- Product Knowledge: Familiarity with fashion, beauty, or home goods products is a plus
- Communication Skills: Excellent communication and interpersonal skills
Skills and Competencies
To succeed as a Retail Sales Associate at Macy's, you'll need:
- Customer Focus: A passion for delivering exceptional customer experiences and building strong relationships
- Product Knowledge: A willingness to learn and maintain a high level of product knowledge
- Teamwork: The ability to work effectively with colleagues to meet sales goals and achieve business objectives
- Adaptability: The flexibility to adapt to changing priorities and work in a fast-paced environment
- Communication: Excellent communication and interpersonal skills
Career Growth Opportunities and Learning Benefits
At Macy's, we're committed to helping our associates grow and develop their careers. As a Retail Sales Associate, you'll have access to:
- Training and Development: Comprehensive training programs to help you develop your skills and knowledge
- Career Advancement: Opportunities for career advancement and promotion within the company
- Education Benefits: Fully-funded education benefits, including 100% of tuition, books, and fees
- Employee Assistance Program: Access to mental health and financial literacy resources
Work Environment and Company Culture
At Macy's, we're proud of our company culture and work environment. Our Silverdale Kitsap location is a vibrant and dynamic place to work, with a team that's passionate about delivering exceptional customer experiences. As a Retail Sales Associate, you can expect:
- Inclusive Environment: A welcoming and inclusive work environment that values diversity and respect
- Fun and Engaging Culture: A fun and engaging culture that encourages teamwork and camaraderie
- Competitive Compensation: Competitive salary and benefits package, including merchandise discounts and colleague resource groups
What We Offer
As a Retail Sales Associate at Macy's, you'll enjoy a range of benefits and perks, including:
- Competitive Salary: A competitive salary range for this role
- Medical, Dental, and Vision Coverage: Comprehensive medical, dental, and vision coverage
- Retirement Plan: A retirement plan to help you plan for the future
- Merchandise Discounts: Discounts on Macy's merchandise
- Colleague Resource Groups: Access to colleague resource groups and give-back/volunteer opportunities
How to Apply
If you're excited about the opportunity to join the Macy's team as a Retail Sales Associate, we encourage you to apply today! Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team, and we can't wait to meet you.
Apply now and start your journey with Macy's!
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