Posted: Jan 5, 2026
About the position Responsibilities • Serve as a subject matter expert on fraud management tools and systems used to identify and investigate suspicious activities. • Provide input on business requirements for projects or process changes related to Fraud Prevention and Detection. • Research and provide detailed analysis in a timely manner to the appropriate areas. • Initiate contact with members to review suspicious activity and take appropriate actions to mitigate risks. • Assist teammates with difficult calls and escalations. • Utilize knowledge of multiple products and systems to prevent, detect, and mitigate fraudulent activity. • Report confirmed fraud and associated trends, participating in working sessions with the strategy team to enhance alerts. • Provide guidance and mentoring to peers, serving as a resource on escalated issues. • Perform quality reviews and provide timely feedback to management. • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Requirements • High School Diploma or General Equivalency Diploma required. • 4 years of fraud prevention/detection experience in a financial services environment. • Strong working knowledge of bank operations, fraudulent review, and regulations related to funds availability, check kiting, and check fraud. • Strong attention to detail and high concern for data privacy and accuracy. • Comprehensive knowledge of the Bank's fraud prevention controls, risk processes, systems, and data environments. • Advanced knowledge of Microsoft Office products. • General knowledge of REG CC, REG E, or REG Z. Nice-to-haves • Certificates and Designations from the Association of Certified Fraud Examiners (ACFE) preferred. • Experience with supply chain management, vendor/third-party risk management, or operations experience in financial services or information technology. • Strong strategic and operational planning experience. • Experience leading cross-functional programs/projects. Benefits • Comprehensive medical, dental, and vision plans. • 401(k) and pension plans. • Life insurance and parental benefits. • Adoption assistance and paid time off program with paid holidays plus 16 paid volunteer hours. • Various wellness programs and career path planning with continuing education assistance. Apply tot his job
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