Posted: Jan 2, 2026
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The Enterprise PMO serves United Airlines in providing trained and qualified professionals who flexibly use United's Envision Design Build Activate (EDBA) framework in partnership with business and enabling teams to deliver assigned portfolios, programs, and projects with high quality, in a timely manner, and with as-scoped benefits for our customers, frontline employees, and supporting groups. Effective execution in this role is critical to achieving United's goal of leveraging Portfolio Management & Project Delivery Capability. • Provide matrixed direction and leadership to all project and or portfolio team participants while leading and managing project execution and/or other PMs in a portfolio situation, as assigned. • Directly or indirectly deliver high quality artifacts and outcome through all phases of United’s project management lifecycle as needed to realize measurable business results. • Provide oversight, coaching, and development for team members, engaging on their programs and projects as needed and ensuring the quality of their work while helping them develop new skills. • Use project management controls for spanning multi-departmental boundaries. Monitors programs financial performance, quality of services, deliverables, and content within proposed timelines. • Evaluate and report progress to relevant partners and committees; prepare for executive steering committee meetings with communications and content prepared for senior leadership. • Organizational implementation: Assess the impact of the scope and organizational change of the combined projects throughout the timeline of the program, including implementation of outcomes, training and communications. • Retools and continually upgrades personal project management skills and knowledge of both United's business and information technology solutions. Note: This position is located at the CSC-Willis Tower in Chicago, IL and considered as a hybrid role working 2-3 days in office, however that may evolve with the needs of the company. %3Cblockquote dir=%22ltr%22%3E%3Ch4%3EWhat’s needed to succeed (Minimum Qualifications):%3C/h4%3E%3Cul%3E%3Cli%3EBachelor%27s degree%3C/li%3E%3Cli%3E7+ years work experience, or demonstrated relevant experience%3C/li%3E%3Cli%3E5+ years managing projects, or demonstrated relevant experience%3C/li%3E%3Cli%3EDemonstrated successful project delivery using fundamentals of PMBOK practices/methodologies%3C/li%3E%3Cli%3ESuccessful and demonstrable experience in:%3Cul%3E%3Cli%3EManaging multiple, or single, larger and more complex projects across multiple functions%3C/li%3E%3Cli%3EManaging and mentoring project management staff ranging from least to most experienced and tenured%3C/li%3E%3Cli%3EPresenting, escalating, and providing solutions to senior leadership%3C/li%3E%3Cli%3EFacilitating and developing process/system mapping and analysis%3C/li%3E%3Cli%3EWorking within SDLC/PMLC and a track record of delivery%3C/li%3E%3Cli%3EProviding direction, prioritization and structure to enable efficient implementation of assigned larger and complex projects and initiatives.%3C/li%3E%3Cli%3EIn lead role responsible for directing the implementation of strategic planning, leading and directing all aspects of a major, diverse, and highly complex programs impacting the operation%3C/li%3E%3Cli%3EOwning hands-on delivery of programs%3C/li%3E%3Cli%3EProviding higher specialized technical aviation knowledge or equivalent, program management expertise, business acumen, and leadership skills to facilitate the identification and management of all interdependencies and areas of risk.%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size:inherit;%22%3E%3Cspan data-teams=%22true%22%3EMust be willing and able to travel 15% domestic if needed%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size:inherit;%22%3E%3Cspan data-teams=%22true%22%3EMust be willing and able to work at the CSC-Willis Tower in Chicago, IL as a hybrid work schedule 2-3 days in office, however that may evolve with the needs of the company%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size:inherit;%22%3E%3Cspan data-teams=%22true%22%3EMust be legally authorized to work in the United States for any employer without sponsorship%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size:inherit;%22%3E%3Cspan data-teams=%22true%22%3ESuccessful completion of interview required to meet job qualification%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size:inherit;%22%3E%3Cspan data-teams=%22true%22%3EReliable, punctual attendance is an essential function of the position%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Ch4%3E%3Cbr%3EWhat will help you propel from the pack (Preferred Qualifications):%3C/h4%3E%3Cul%3E%3Cli%3EMBA or Master%27s degree in related field%3C/li%3E%3Cli%3EDemonstrated successful execution using SDLC, PMLC, DMAIC or DFSS methodology%3C/li%3E%3Cli%3EProject Management (PMI) Certification%3C/li%3E%3Cli%3ELean Six Sigma certification%3C/li%3E%3Cli%3EDemonstrated successful execution using SDLC, PMLC, DMAIC or DFSS methodology%3C/li%3E%3Cli%3ELean Six Sigma%3C/li%3E%3Cli%3EAdhere to the UA Program Management framework (EDBA) and methodology (PMLC) and all policy, procedure, guidelines as applicable.%3C/li%3E%3Cli%3EPMBOK%3C/li%3E%3C/ul%3E%3C/blockquote%3E Apply tot his job
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