Join our Pricing and Portfolio Management team as an Operations Billing & Pricing Analyst, where you will play a vital role in supporting the KeyBank Merchant Services Pricing team. As a key member of our team, you will be responsible for ensuring optimal pricing, conducting analytical projects, and maintaining accounts to drive business growth.
Key Responsibilities
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Implement and maintain accurate pricing across our portfolio, ensuring seamless account management and customer satisfaction.
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Develop comprehensive pricing analyses for existing and potential clients, identifying opportunities for growth and optimization.
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Collect, analyze, and interpret complex data to inform product and customer pricing strategies, driving business decisions with data-driven insights.
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Provide expert advice on new product pricing, considering customer, competitive, and internal factors to ensure competitive advantage.
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Build robust business cases and assess the financial impact of pricing actions, collaborating with Deal and Product teams to drive business outcomes.
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Foster strong relationships with our Servicing team, ensuring timely and effective pricing corrections, maintenance, and exception requests.
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Extract valuable insights and develop complex analysis and tools, driving process improvements and efficiency gains.
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Analyze, monitor, and enhance assigned business processes and systems, identifying opportunities for optimization and growth.
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Develop and maintain comprehensive documentation and training materials, ensuring knowledge sharing and best practices across the team.
Requirements and Qualifications
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Bachelor's degree in a relevant field or equivalent industry experience in merchant services.
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Minimum 2 years of experience in Merchant Services, with a strong understanding of pricing strategies and models.
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Proven ability to analyze interchange and other fees, evaluating merchant profitability and driving business growth.
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Excellent attention to detail, with the ability to prioritize multiple tasks and work effectively under pressure.
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Strong problem-solving skills, with experience addressing complex and ambiguous problems.
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Exceptional communication and interpersonal skills, with the ability to collaborate with internal and external teams.
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Advanced proficiency in Excel and financial spreadsheets, with experience in Microsoft Office products.
Preferred Qualifications
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Previous experience with interchange or payments, with a strong understanding of the industry.
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SQL knowledge and experience with data analysis tools, such as PowerPivot, Tableau, and Python.
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Experience in business, financial, payments, or other similar analysis, with a strong understanding of market trends and competitor activity.
What We Offer
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Competitive base salary range of $68,000 to $75,000 annually, depending on location and experience.
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Eligibility for short-term and deferred incentive compensation, subject to individual and company performance.
Apply Now
Apply Now