[Remote] Billing Analyst

Note: The job is a remote job and is open to candidates in USA. WEX Health is seeking a COBRA Billing Analyst responsible for processing COBRA and Direct Bill premium payments and auditing carrier invoices. The role involves reconciling discrepancies, maintaining customer information, and assisting with operational responsibilities. Responsibilities Must adhere to security policies Process and remit premium payments Serve as a contact for internal questions regarding remittance and reconciliation items Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner Reconcile carrier invoices Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation Process refund checks Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner Monitor and complete team workflows Create and maintain customers’ information in the accounting software Continually analyze current processes determining if they are effective, efficient and consider internal controls Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures Actively engage in all team, department and company meetings Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise Assist with any special projects as assigned All other duties as assigned Maintain policy according to HIPAA Skills Must adhere to security policies Process and remit premium payments Serve as a contact for internal questions regarding remittance and reconciliation items Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner Reconcile carrier invoices Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation Process refund checks Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner Monitor and complete team workflows Create and maintain customers' information in the accounting software Continually analyze current processes determining if they are effective, efficient and consider internal controls Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures Actively engage in all team, department and company meetings Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise Assist with any special projects as assigned All other duties as assigned Maintain policy according to HIPAA Approach work in an organized and efficient manner Meet all deadlines and complete tasks accurately Bachelor's degree preferred Benefits Health, dental and vision insurances Retirement savings plan Paid time off Health savings account Flexible spending accounts Life insurance Disability insurance Tuition reimbursement And more Company Overview Wex is a financial technology service provider for fleet, travel and healthcare industries. It was founded in 1983, and is headquartered in Portland, Maine, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship WEX has a track record of offering H1B sponsorships, with 22 in 2025, 10 in 2024, 12 in 2023, 20 in 2022, 14 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.