Staffing Associate/Appointment Scheduler

Carisk Partners is a specialty risk transfer and care-coordination company focused on improving patient outcomes. They are seeking a Staffing Associate to be the first point of contact for scheduling medical and dental appointments, while supporting the Dental, Doctor, and Leadership Teams. Responsibilities First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation Routinely speak with patients and providers offices simultaneously to effectively set up appointments Request, send, receive, and follow up on critical documentation via email and fax Must document and save all correspondence and documents to secured company file Other duties as assigned Skills High School Diploma or GED Cold Calling Required. Must be comfortable with cold calling Ability to work well individually and in a team environment Ability to troubleshoot and solve problems Analytical ability with adept research skills Exceptional communication skills (written and verbal) Must be able to multi-task, follow procedures and have active listening skills Must be able to adhere to company's physical & information security standards along with training requirements Medical or dental experience a plus Contact Center experience a plus Bi-lingual is a plus Intermediate level skills in Microsoft Outlook and all MSOffice essentials Benefits 10 Paid Company Holidays Paid Time Off Competitive Medical, Dental, and Vision Insurance Company Sponsored Life Insurance Supplemental Life Insurance, Short/Long Term Disability, Employee Assistance Program, Flexible Spending Account, and many other Ancillary Benefits 401(k) Retirement Plan with Company Match ClassPass Wellness Program Employee Discount Program Flexible and Hybrid Schedule Options Internal Education Programs and Tuition Reimbursement Options Internal Advancement Opportunities Company-Wide Diversity and Holiday Celebrations Company Overview Carisk Partners provides quality care coordination and risk-transfer solutions in workers' compensation. It was founded in 2011, and is headquartered in Miami, Florida, USA, with a workforce of 201-500 employees. Its website is