Note: The job is a remote job and is open to candidates in USA. Overstory is tackling the climate crisis by harnessing cutting-edge technology to enable a resilient electrical grid. The AI-experienced Delivery Operations Manager will design and implement AI systems to improve delivery results across complex workflows and ensure alignment across teams.
Responsibilities
- Design, implement and monitor scalable AI systems & workflows (not just manage work)
- Drive execution across multi-week customer delivery cycles
- Ensure clarity on timelines, dependencies, and ownership across teams
- Replace manual status tracking with automated data capture
- Create visibility and accountability
- Anticipate and surface risks; proactively unblock teams
- Drive cross-functional alignment across Customer Success, Product and Engineering teams
Skills
- 5+ years of experience in operations, program management, or product/biz ops in dynamic technical product environments (enterprise B2B, SaaS)
- Strong systems thinking - you simplify, automate, and scale
- Demonstrated use of AI in day-to-day work beyond basic writing tasks
- Proven track record of standing up and owning complex, cross-team processes
- Comfortable operating in ambiguity and pushing execution forward
- Genuine interest in working in climate; alignment with our values, committed to tackling the climate crisis together
- Direct experience or demonstrable interest in working in the energy/climate/utility space
- Remote sensing experience
- Experience working in globally distributed startup/scale up environments, especially in times of rapid growth
Benefits
- Competitive, location-specific compensation and benefits
- Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
- Home office stipend, coworking and ongoing education budgets
- A company culture that genuinely embodies each of our core values
- To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis
- We gather once a year in-person for our unforgettable team gathering event
- We also offer the option to occasionally meet up for in-person collaboration
Company Overview