Note: The job is a remote job and is open to candidates in USA. Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company seeking a National Account Manager. This role is responsible for maintaining and expanding relationships with strategic customers, fulfilling account needs, and collaborating with internal stakeholders to achieve business objectives.
Responsibilities
- Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships (i.e., service, installation, product availability, marketing, etc.) and develop solutions in collaboration with leadership
- Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term
- Understand customers’ long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions
- Build customer relationships with strategic decision makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives
- Cultivate consulting relationships with customers to provide best in class service, develop future business opportunities, and gain referrals
- Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary
- Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives
- Coordinate post-sale follow-up activities to ensure customers' expectations are met
- Provide guidance to field sales leadership and associates on execution and management of customer contract requirements
- Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry
Skills
- Bachelor's Degree Business or related field or equivalent experience
- 3-5 Years Relevant sales experience, including strategic global accounts in a business and/or account management organization
- 3-5 Years Experience using computer programs; including the use of the CRM software, pipeline management and reporting system, and Microsoft Office
- 3-5 Years Previous experience in selling in a long sales cycle with complex financial data and strong understanding of financials, profitability, and cash flow
Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
Company Overview