Note: The job is a remote job and is open to candidates in USA. Shermco Industries is North America’s largest and fastest growing NETA-accredited electrical testing organization. The National Account Manager will build long-term relationships with key clients in the colocation data center segment, acting as the primary point of contact and driving revenue growth while ensuring client satisfaction.
Responsibilities
- Strategic Relationship Management: Establishing trust with key stakeholders to secure long-term partnerships
- Customer Advocacy & Growth: Understanding client needs to propose solutions that ensure their success and expand account value
- Internal Liaison: Serving as the key link between clients and internal teams (marketing, sales, support) to meet deadlines
- Contract Negotiation & Forecasting: Negotiating contracts, managing budgets, and preparing regular reports on account progress
- Problem Resolution: Acting as the first point of escalation to solve issues and maintain satisfaction
- Executive Interaction: Hold meetings with c-level executives externally and internally
Skills
- Proven experience as a Key Account Manager or in a national or regional account manager role
- Experience selling electrical or engineering related services
- Direct relationships with colo data centers such as Digital Reality, Compass, Aligned Data Centers, QTS, Powerhouse
- Education: Bachelor's degree in Business Administration, Marketing, or relevant field
- Communication & Negotiation: Excellent interpersonal skills with the ability to build rapport and negotiate effectively
- Analytical Skills: Proficiency in analyzing sales data and tracking KPIs to inform strategies
- Tools: Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite
Company Overview