Note: The job is a remote job and is open to candidates in USA. Sophus IT Solutions is searching for an experienced Oracle Fusion SCM Functional Analyst to support Oracle Fusion Supply Chain production systems, focusing on issue triage, resolution, stakeholder coordination, and continuous improvement. The role involves providing business operations support, leading cross-functional teams, and enhancing process efficiency.
Responsibilities
- Provide Business Operations support across Oracle SCM modules; analyze and resolve incidents within SLA
- Perform issue triage, identify impacted areas, and engage cross-functional teams
- Lead war rooms with IT, Business and External Partners, triage calls, and stakeholder communications
- Conduct RCA discussions and track corrective/preventive actions
- Execute tasks per SOPs; enhance documentation, knowledge base, and process efficiency
Skills
- Experience: 8–10 Years
- Mandatory Functional Expertise: CUS, FUL, GOP, OTC
- Mandatory Functional Expertise: PTD/PTR, STP, RTR (SCM touchpoints)
- Mandatory Functional Expertise: Reporting & Analytics, Integrations/Boundary Systems
- Strong Oracle Fusion SCM functional expertise
- Experience in production support & incident management
- Solid end-to-end supply chain knowledge
- Strong analytical, communication, and stakeholder management skills
- Telco Supply Chain experience
- Exposure to SAP ECC SCM modules (MM, SD, etc.)
Company Overview