Remote QuickBooks Live Bookkeeping Expert Assisted - Unlock Your Potential

Embark on a rewarding career journey as a QuickBooks Live Bookkeeping Expert Assisted, where you'll provide expert guidance to small business owners and enjoy a dynamic remote work environment. We're seeking a highly skilled and motivated individual to join our team, with a strong foundation in bookkeeping, customer service, and technical skills. As a valued member of our team, you'll receive a competitive compensation package and opportunities for growth and development. Job Overview Location: Remote, United States Date published: 20-Sep-2024 Job ID: 133583 Job Description and Requirements We're looking for a talented QuickBooks Live Bookkeeping Expert Assisted to provide professional guidance to small business owners using QuickBooks Online. As a customer-facing expert, you'll leverage your deep understanding of QuickBooks Online, bookkeeping, and technical skills to drive success. The ideal candidate will possess critical thinking, problem-solving, and flexibility, with the ability to thrive in a fast-paced virtual environment with minimal supervision. Qualifications 3+ years of bookkeeping and/or accounting experience Minimum 1 year of QuickBooks Online experience QuickBooks Online ProAdvisor Certification required CPB (Certified Professional Bookkeeper) preferred, but not required Intuit Academy Bookkeeping Certificate recommended Customer service experience, including interacting through video and audio tools in a professional, friendly, and reassuring manner Experience supporting Payroll, Sales Tax, or Tax Preparation preferred, but not required Strong attention to detail and ability to manage multiple tasks Strong written and verbal communication skills Proficient with technology, with a strong knowledge of computer software and the ability to learn new technologies quickly Dedicated high-speed internet connection (DSL, cable, or fiber) Responsibilities Provide bookkeeping guidance to QuickBooks Online small business owners via video and audio tools, maintaining a professional, friendly, and reassuring tone Create high-quality customer interactions that instill confidence, using deep customer empathy and expertise in QuickBooks Online Guide small business owners on bookkeeping best practices and how to make optimal use of QuickBooks Online Review information input by small business owners for accuracy, assist with troubleshooting, and provide insights on their financial data Critical thinking and problem-solving to address bookkeeping issues and customer inquiries Willingness to learn and support new products and services Scheduling 20-40 hours/week, with a flexible schedule and encouragement for PM hours Key Skills & Attributes Strong customer service skills, ensuring interactions are professional, friendly, and reassuring Ability to work in a fast-paced virtual environment with minimal supervision Critical thinking, problem-solving, and determination in addressing customer needs Willingness to learn and support new products and services as they are introduced Ready for a Rewarding Career? This is a unique opportunity to join a dynamic team and accelerate your career as a QuickBooks Live Bookkeeping Expert Assisted. If you're reliable, motivated, and willing to learn, we want to hear from you. Apply now and take the first step towards a fulfilling career! Apply for this job