Note: The job is a remote job and is open to candidates in USA. Autura is looking for a Manager of Revenue & Billing Operations to own the full billing-to-cash cycle, including customer contract review and revenue recognition. This role will be responsible for designing and implementing a more efficient billing and collections process with the use of automation and technology.
Responsibilities
- Invoice across multiple entities and revenue streams (subscription, transaction-based, professional services, government contracts); manage billing cadences for 2,500+ customers against contract terms, rate schedules, and usage data
- Represent accounting and finance during the contract review process, confirming proper terms and conditions before customer contracts are signed
- Ensure proper revenue recognition in accordance with ASC 606
- Reconcile billing activity to the subledger and GL in NetSuite monthly; maintain billing templates, rate tables, and customer configurations
- Own the collections cycle end-to-end: aging review, outreach cadences, escalation, dispute resolution, and cash application across all entities
- Monitor AR aging, flag risk with context, negotiate payment plans with proper documentation, and escalate to legal or external partners when needed
- Assist with forecasting cash collections on a weekly and monthly basis
- Audit current workflows, identify unnecessary manual steps and gaps, build solutions with a focus on automation, workflows and scalability
- Evaluate and configure third-party tools (billing platforms, payment portals, AR automation software, Claude AI) that extend NetSuite capabilities; build triggers and escalation logic so issues surface without manual review
- Serve as the billing and AR subject matter expert for Sales, CS, Legal, and FP&A; partner with Sales to flag contract discrepancies and ensure billing matches closed deals
- Set the process standard for the function, mentor team members as the org scales, support new customer onboarding, and contribute to audits and revenue-related projects
Skills
- 5+ years of order to cash & 2+ years of management experience at $50M+ revenue scale with 2,500+ active customers across multiple entities
- Track record of building or significantly redesigning billing and collections processes -- not just running existing ones
- Contract experience: identifying terms and milestones, translating contract language into accurate invoices
- Working knowledge of ASC 606 across subscription, professional services, and transaction-based arrangements
- Hands-on NetSuite: saved searches, workflow rules, billing schedules, period-close, and report building
- Salesforce experience: opportunity and contract records, billing validation data pulls, Sales-to-Finance handoff
- Extensive Netsuite configuration and admin experience
- Experience with payment platforms and multiple income streams
- SaaS/subscription and government/municipal contract billing; prior PE-backed or high-growth environment
Company Overview