Note: The job is a remote job and is open to candidates in USA. MISUMI Americas is a well-established global company within the Die & Mold division, seeking a Sales Account Manager. This role focuses on sustaining and recapturing sales opportunities while providing customer insights for business development to expand market share.
Responsibilities
- Directly supporting Die & Mold customers and the sales team to achieve revenue goals
- Responding to specific inquiries from customers involving die design engineers, die maintenance and purchasing for assistance selecting the correct MISUMI components
- As an account representative, listening to, receiving, and taking action on complaints and grievances to ensure customer satisfaction
- Report account forecasting, opportunity funnel and progress, and activity on routine basis
- Make visits to target accounts for sales/research/pipeline activity and opportunities
- Implementation of new sales techniques to increase the sales volume at target accounts
- May recommend product or service enhancements to improve customer satisfaction and sales potential, including new Product Development
- Professionally present on products and services to technical and non-technical groups
- Forecasts the types of components being considered for purchase and the estimated dollar volume, along with opportunities to capture competitor revenue
- Collect competitor’s information and automotive project intelligence
- Traveling is expected 60% within the U.S. (Midwest Region)
- Consult with customers on barriers and solutions needed to increase product and service satisfaction to grow revenue
- Synthesize and present product and service recommendations to sales management
- Facilitate meetings with product development, engineers, and management members to support business development activities
- Strong awareness and knowledge of competition and competitive situation at customer and on automotive project opportunities
- Performs other job-related duties and responsibilities as may be required
Skills
- 3+ years of industrial sales experience required, preferably in metal press components in automotive and/or metal stamping equipment
- Excellent problem solving, communication and evidence of budgetary achievement
- Ability to use CRM software tool in sales cycle and opportunity funnel, Salesforce
- Excellent verbal/written communication skills
- Bachelor's degree in business or mechanical engineering, or related area
- Prior sales experience with tool or die making companies or metal stamping
- Proficient in Microsoft Windows & Microsoft Office, Tableau
Benefits
- Medical (HMO/PPO/HDHP)
- Vision
- Dental
- Life (Basic and AD&D)
- Disability (STD and LTD)
- Legal
- Pet Insurance Plans
- 401(k) Plan with match
- Commuter Transit Benefits
- Employee Resource (EAP and GEAS) Plans
- Fitness Club Membership
- Tax Savings (HAS and FSA) Plans
- Parental Leave
- Paid Time Off
- Paid Holidays
Company Overview