Note: The job is a remote job and is open to candidates in USA. ServiceNow is a global market leader in AI-enhanced technology, providing innovative solutions to over 8,100 customers. The Sr Account Executive will oversee market success of ServiceNow's CRM products, supporting strategy and solution wins while collaborating with customers to drive digital transformation initiatives.
Responsibilities
- Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
- Champion diversity and belonging to contribute to an open and inclusive environment
Skills
- California required
- Consistently meets or exceeds annual quotas while selling transferable solutions
- 7+ years success in selling transferable [CSM/FSM/CRM] platform software
- 5+ years experience as a quota carrying AE, Sales Specialist or equivalent
- 3+ years success in full cycle ownership within Enterprise segment (5K+EE)
- Understanding of business sales processes
- Travel required: 30-50%
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Current location in the Bay Area, California strongly preferred
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
Company Overview