Note: The job is a remote job and is open to candidates in USA. NTT DATA Europe & Latam is seeking a hands-on Site Reliability Engineer (SRE) to enhance their internal platform for engineering teams. The role focuses on improving platform reliability, automation, and incident management through effective engineering workflows.
Responsibilities
- Design, implement and maintain monitoring, alerting, and observability solutions to ensure platform reliability and performance
- Develop and improve automation for infrastructure provisioning, deployment pipelines, and operational processes
- Administer and optimize GitHub Enterprise environments, including repository management, access controls, branch protection policies, and enterprise-wide standards
- Partner with engineering teams to define and measure Service Level Objectives (SLOs), Service Level Indicators (SLIs), and reliability metrics
- Investigate production incidents, perform root cause analysis, and drive post-incident improvements to prevent recurrence
- Improve system resilience, scalability, and availability through proactive reliability engineering practices
- Build and maintain GitHub-based automation, CI/CD pipelines, and developer self-service capabilities
Skills
- BSc/MSc in Computer Science or related field
- Minimum 6+ years as a SRE
- Strong experience with GitHub Enterprise (repos, orgs, actions, integrations)
- Advanced hands-on knowledge of Terraform (IaC)
- Experience building and running CI/CD pipelines (GitHub Actions ideally)
- Solid understanding of cloud platforms (Azure/AWS/GCP) and integrations
- Experience with identity and access management (RBAC, token/app auth models)
- Knowledge of backup, recovery, and cyber resilience principles (Cybervault)
- Experience with security best practices and software supply chain risks (due to recent events)
- Focus on improving developer experience and self-service capabilities
- Excellent problem-solving and root cause analysis skills
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