Service Titan and Back Office Applications Manager

About the position Responsibilities • Manage companywide processes around data requests for ServiceTitan including Master, Material, Customer, Supplier, Pricebook and other Master Data domains. • Ensure integrity and consistency of ServiceTitan enterprise data, supporting secure solutions for sensitive data. • Manage master data requirements for ServiceTitan and integrated systems, overseeing data modeling, validation, and hierarchy. • Lead data cleansing and migration activities from legacy systems to ServiceTitan for new acquisitions and integrations. • Partner with the Operational Excellence team to ensure implementation initiatives meet operational and financial requirements. • Serve as a ServiceTitan data liaison, collaborating with business departments to ensure ongoing data accuracy and maintenance. • Educate the organization on the importance of ServiceTitan Master Data Management and provide training and support for users. • Establish secure controls and serve as ServiceTitan and Sage Intacct admin for the organization. Requirements • Bachelor's degree in Business, Finance, Computer Science, or related fields. • 2-5 years of ServiceTitan experience in Home Services or a related customer industry. • 2-5 years experience in back office financial applications. • Experience with Sage Intacct is required. • Recent ServiceTitan system implementation and data mapping/transition from legacy systems. • Experience working in an inventory-based business required. • Experience working with a multi-location, multi brand Private Equity owned business required. • Advanced level of proficiency in Microsoft Excel (including pivot tables and lookups). • Prior experience or exposure to master data governance and administration. • Ability to interact effectively with both business and IT stakeholders to resolve master data-related issues. Nice-to-haves • Strong analytical skills and knowledge of database concepts. • Relationship building and presentation skills. Benefits • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Referral program • Vision insurance Apply tot his job