Lead Pharmacy Technician, Customer Service and Data Entry Team Leader in Peabody, MA, at arenaflex
Introduction to arenaflex arenaflex is a leading healthcare company dedicated to providing exceptional care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Our mission is to deliver best-in-class customer support, and we are seeking a highly skilled and experienced Lead Pharmacy Technician to join our team in Peabody, MA. As a Lead Pharmacy Technician at arenaflex, you will have the opportunity to work in a supportive environment, collaborate with great colleagues, and contribute to the company's mission of bringing heart to every moment of our customers' health. Job Overview In this leadership role, you will be responsible for leading and supporting the front-end pharmacy technician team, assisting with data entry, customer service, and processing support tasks when the pharmacy is busy. Our front-end team is focused on entering orders, working alongside the pharmacist to ensure accuracy, and providing exceptional customer service. As a Lead Pharmacy Technician, you will be an integral part of our team, and your expertise and guidance will be essential in ensuring the smooth operation of our pharmacy. Key Responsibilities Collaborate with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation Troubleshoot and assist with front-end processes and workflow issues to identify solutions Partner with pharmacy leaders on team training plans and collaborate with field training teams as needed Assist in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws Lead and support the front-end pharmacy technician team, providing guidance and expertise to ensure exceptional customer service and accurate order processing Assist with data entry, customer service, and processing support tasks when the pharmacy is busy The Team and Rewarding Benefits At arenaflex, we offer a comprehensive range of benefits, including competitive pay, comprehensive benefits, paid training, tuition support, cross-training opportunities, and FREE business, leadership, and development courses. We also offer employee discount programs, affordable back-up child and elder care, and up to $10,000 reimbursement for expenses to build a family. Our team is dedicated to providing exceptional care, and we are committed to supporting our employees' growth and development. Essential Qualifications Verifiable High School Diploma or GED Certification/licensed/registered pharmacy technician or as required by state law One (1) or more years of experience as a pharmacy technician Preferred Qualifications Prior experience in the long-term care industry PTCB National Certification Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to supporting our employees' growth and development. We offer a range of training and development programs, including paid training, tuition support, cross-training opportunities, and FREE business, leadership, and development courses. Our team is dedicated to providing exceptional care, and we are committed to helping our employees achieve their career goals. Work Environment and Company Culture arenaflex is a supportive and inclusive work environment, where our employees are valued and respected. We are committed to promoting and sustaining a culture of diversity, inclusion, and belonging every day. Our Heart At Work Behaviors support this purpose, and we want everyone who works at arenaflex to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable. Compensation, Perks, and Benefits arenaflex offers a competitive salary range for this role, with a minimum of $18.50 and a maximum of $34.60 per hour. We also offer a comprehensive range of benefits, including comprehensive benefits, paid training, tuition support, cross-training opportunities, and FREE business, leadership, and development courses. Our team is dedicated to providing exceptional care, and we are committed to supporting our employees' growth and development. Conclusion If you are a highly skilled and experienced pharmacy technician looking for a leadership role, we encourage you to apply for this exciting opportunity at arenaflex. As a Lead Pharmacy Technician, you will have the opportunity to work in a supportive environment, collaborate with great colleagues, and contribute to the company's mission of bringing heart to every moment of our customers' health. Apply now and join our team of dedicated healthcare professionals! Apply for this job