**Part-time Customer Support Representative – Chat: Join arenaflex's Dynamic Team and Revolutionize Automotive Customer Experience**

At arenaflex, we're on a mission to transform the automotive industry by providing innovative solutions that drive sales and customer satisfaction. As a Part-time Customer Support Representative – Chat, you'll play a vital role in delivering exceptional online experiences to our clients' customers, turning conversations into leads that generate revenue. If you're a positive, energetic, and tech-savvy individual with a passion for customer service, we want to hear from you! **About arenaflex** arenaflex is a leading provider of automotive solutions, dedicated to empowering dealerships with cutting-edge technology and expertise. Our relaxed, yet professional and fun environment is the perfect place for individuals who thrive in a fast-paced, dynamic setting. We're committed to fostering a culture of innovation, collaboration, and continuous learning, where our team members can grow and develop their skills. **Responsibilities** As a Part-time Customer Support Representative – Chat, your primary responsibilities will include: * Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of our evolving products and services * Collaborating with our team to resolve customer issues and improve overall customer satisfaction **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (not necessary, but a plus) * Intermediate internet and window-based computer skills * Strong ability to multitask (gaming experience is a bonus!) * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to adapt to change and thrive in a quick-paced work environment **Requirements** To be considered for this role, you must: * Possess excellent written and verbal communication skills * Be able to adapt to change and enjoy a fast-paced work environment * Be available to work 4-hour time blocks daily * Attend 5 weeks of training (Monday – Friday, 4PM – 8PM) * Be flexible with scheduling after completion of training * Be able to work a minimum of 16+ hours per week * Type at least 35 WPM (40+ WPM preferred) * Demonstrate a positive and professional demeanor **Benefits** As a member of our team, you'll enjoy: * Comprehensive training programs to help you succeed in your role * Access to our state-of-the-art facility amenities, including: + Onsite dining facility offering complimentary breakfast and lunch + Fitness center + Onsite medical center * Opportunities to participate in sports and social leagues after work * Volunteering initiatives through our Associate Foundation * A non-smoking environment that promotes a healthy lifestyle * Equal opportunities for growth and development **Why Join arenaflex?** At arenaflex, we're passionate about delivering exceptional customer experiences and driving business results. As a Part-time Customer Support Representative – Chat, you'll be part of a dynamic team that's shaping the future of the automotive industry. If you're ready to take your career to the next level and join a company that values innovation, collaboration, and customer satisfaction, apply now to become a part of our arenaflex family! **How to Apply** If you're a motivated and customer-focused individual with a passion for technology and automotive solutions, we want to hear from you! Apply now to join our arenaflex team and start your journey towards a rewarding and challenging career. Apply Now! Apply for this job