**Part-time Customer Support Representative – Chat: Join arenaflex's Dynamic Team and Revolutionize Automotive Customer Experience**

At arenaflex, we're passionate about transforming the automotive industry through innovative solutions and exceptional customer service. As a Part-time Customer Support Representative – Chat, you'll play a vital role in engaging with customers, representing our automotive dealer clients favorably, and driving revenue growth. If you're a positive, energetic, and tech-savvy individual who thrives in a fast-paced environment, we invite you to join our dynamic team! **About arenaflex** arenaflex is a leading provider of cutting-edge solutions for the automotive industry. Our mission is to empower dealerships with the tools and expertise they need to succeed in today's competitive market. With a relaxed, yet professional and fun work environment, we foster a culture of innovation, collaboration, and continuous learning. Our team members are passionate about delivering exceptional customer experiences and making a meaningful impact in the industry. **Responsibilities** As a Part-time Customer Support Representative – Chat, your primary responsibilities will include: * Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of our evolving products and services * Collaborating with our team to resolve customer issues and provide exceptional support **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (preferred but not necessary) * Intermediate internet and window-based computer skills * Strong ability to multitask (gaming experience is a plus!) * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to adapt to change and thrive in a quick-paced work environment **Requirements** To be considered for this role, you must: * Possess excellent written and verbal communication skills * Be able to adapt to change and enjoy a fast-paced work environment * Be available to work 4-hour time blocks daily * Attend 5 weeks of training (Monday – Friday, 4PM – 8PM) * Be flexible with scheduling after completion of training * Be able to work a minimum of 16+ hours per week * Type at least 35 WPM (40+ WPM is preferred) * Demonstrate a positive and professional demeanor **Benefits** As a member of our team, you'll enjoy: * Comprehensive training programs to help you succeed in your role * Access to our state-of-the-art facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation * A non-smoking work environment that promotes a healthy lifestyle * A commitment to diversity and inclusion, with a focus on creating a welcoming and inclusive workplace **Compensation and Perks** arenaflex offers competitive compensation and benefits packages, including: * Competitive hourly rate * Opportunities for career growth and professional development * Flexible scheduling to balance work and personal life * Access to our comprehensive benefits program, including medical, dental, and vision coverage * Generous paid time off and holidays **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job