Part Time - Exceptional Customer Service and Sales Associate - Flexible Westchester, FL (arenaflex Outlet) 3569
Introduction to arenaflex arenaflex is a leading retailer in the home improvement industry, dedicated to providing top-notch products and exceptional customer service to its clients. With a strong commitment to excellence and a passion for helping customers achieve their goals, arenaflex has established itself as a trusted brand in the market. As a part-time customer service and sales associate at arenaflex Outlet, you will play a vital role in delivering outstanding customer experiences and driving sales growth. Job Overview In this dynamic and fast-paced role, you will be responsible for providing exceptional customer service, assisting customers with their needs, and driving sales growth. As a key member of the arenaflex Outlet team, you will work closely with customers, colleagues, and management to ensure that every customer interaction is positive, informative, and helpful. Whether you're assisting customers with product selection, answering questions, or resolving issues, your goal will be to deliver exceptional customer service and create a loyal customer base. Key Responsibilities Provide SMART customer service at all times, seeking out customers to understand their needs and assisting them in locating, demonstrating, selecting, carrying, and/or loading merchandise Listen to and respond knowledgeably and promptly to customer and employee questions, taking them to areas of the store and walking them through projects when necessary Demonstrate sincere appreciation to customers, communicating information regarding all stock, special order merchandise, feature benefits, application, and warranty information related to arenaflex Outlet programs Provide prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance, writing customer contracts and invoices for equipment rental as needed Cross-functionally train in other areas of the Outlet to help deliver the best customer service, generating leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs Use store systems to prioritize loads, print pricing labels, and look up items or item numbers for price and inventory information, down-stocking merchandise and replenishing supplies as needed Prepare merchandise in department of responsibility based on customer requirements/specifications, ensuring compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates, adhering to all safety requirements relevant to one's regular job duties Operate store equipment as needed, depending on one's specific role and department, and perform additional duties as assigned Essential Qualifications To be successful in this role, you will need to possess excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment. You should be highly organized, able to prioritize tasks, and maintain a high level of attention to detail. Additionally, you will need to be able to lift up to 25 pounds, stand for long periods, and move freely throughout the store. Preferred Qualifications While not required, previous experience in customer service, sales, or retail is highly desirable. You should be familiar with store systems, equipment, and procedures, and have a strong understanding of the home improvement industry. Excellent problem-solving skills, a positive attitude, and a willingness to learn and adapt to new situations are also essential. Skills and Competencies Excellent communication and customer service skills Ability to work effectively in a fast-paced environment Highly organized, with ability to prioritize tasks and maintain attention to detail Ability to lift up to 25 pounds, stand for long periods, and move freely throughout the store Previous experience in customer service, sales, or retail (desirable) Familiarity with store systems, equipment, and procedures (desirable) Strong understanding of the home improvement industry (desirable) Excellent problem-solving skills, with a positive attitude and willingness to learn and adapt Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a part-time customer service and sales associate, you will have access to comprehensive training programs, designed to help you develop the skills and knowledge needed to succeed in your role. You will also have opportunities to advance within the company, taking on new challenges and responsibilities as you grow and develop in your career. Work Environment and Company Culture arenaflex is a dynamic and supportive work environment, where employees are valued and respected. We believe in fostering a culture of inclusivity, diversity, and teamwork, where everyone has the opportunity to contribute and succeed. As a part-time customer service and sales associate, you will be part of a close-knit team, working together to deliver exceptional customer experiences and drive sales growth. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, including hourly pay, benefits, and perks. As a part-time customer service and sales associate, you will be eligible for benefits such as health insurance, 401(k) matching, and paid time off. You will also have access to exclusive discounts on arenaflex products and services, as well as opportunities for advancement and career growth. Conclusion If you are a motivated and customer-focused individual, with a passion for delivering exceptional service and driving sales growth, we encourage you to apply for this exciting opportunity. As a part-time customer service and sales associate at arenaflex Outlet, you will be part of a dynamic and supportive team, working together to deliver outstanding customer experiences and drive business success. Apply today to join our team and start your career with arenaflex! Apply for this job