**Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) – arenaflex Retail Services**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we want to hear from you! arenaflex Retail Services is currently seeking part-time/casual staff to join our team in various roles across our Sales, Print Shop, Technology, Loss Prevention, and Textbooks departments. As a Customer Service & Sales Assistant, you will be the face of arenaflex, providing legendary customer service, driving sales, and contributing to the success of our high-volume, multi-channel retail operations. **About arenaflex Retail Services** arenaflex Retail Services is a dynamic hub of the Cornell University campus, recognized as a leader in collegiate retailing innovation. Our mission is to deliver exceptional customer experiences, provide a rewarding work environment, and achieve excellent financial results. We are committed to fostering a culture of inclusivity, diversity, and teamwork, where every employee feels valued and empowered to succeed. **Job Summary** As a Customer Service & Sales Assistant, you will be responsible for providing exceptional customer service, driving sales, and supporting the overall success of our retail operations. You will work in a fast-paced, dynamic environment, interacting with customers, colleagues, and management to achieve sales goals and provide a world-class shopping experience. This is a part-time/casual position, with variable schedules based on business needs, availability, and work performance. **Responsibilities** * Provide legendary customer service, greeting and welcoming customers, and demonstrating active selling techniques to drive sales and meet customer needs * Maintain a high-quality visual merchandising environment, including setting up seasonal promotions and visual displays, and monitoring product restocking and recovery * Operate cash registers, assist customers with check-out, and execute cash handling procedures * Support inventory and order fulfillment, including receiving and processing incoming merchandise, and assisting with special orders and store-to-store shipping requests * Provide exceptional customer care, responding to customer inquiries, and resolving issues in a timely and professional manner * Work successfully as part of a team, demonstrating excellent communication skills, and being dependable in attendance and punctuality * Maintain a safe and secure work environment, adhering to arenaflex's safety and security policies and procedures **Qualifications** * Pleasant personality, excellent customer service skills, and a passion for working with the public * Moderate computer/systems competency, with experience using point-of-sale systems and other retail software * Excellent oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management * Ability to occasionally climb ladders, lift and/or move up to 50 pounds, and stand for long periods of time * Prior retail sales experience is helpful but not required; students are not eligible to apply for this position **What We Offer** * Competitive hourly rate, starting at $16.25/hour * Variable schedules based on business needs, availability, and work performance * Opportunities for career growth and development in a dynamic and innovative retail environment * A fun and inclusive work environment, with a team-oriented culture and a commitment to diversity and inclusion * Access to exclusive employee discounts and perks, including Cornell University's employee benefits and services **How to Apply** If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity. Please submit your application, including a resume/CV and cover letter, through our online application portal. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex Retail Services is an equal opportunity employer, committed to fostering a culture of inclusivity, diversity, and teamwork. We do not discriminate on the basis of any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Notice to Applicants** Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex as well as some of your rights and responsibilities as an applicant. Apply Job! Apply for this job