Pharmacy Technician, Front End Mail Operations, Non-Clinical Diverts
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an exciting opportunity for a Licensed Pharmacy Technician to excel in a complex, team-oriented environment while having the opportunity to develop and strengthen technical skills and pharmacology knowledge while working from home. The Non-Clinical Divert technician is responsible for screening orders, specializing in research, review and entry of prescription overrides. Basic knowledge and understanding of a pharmacy workflow, efficient using a computer and keyboard, strong problem solving skills and the ability to think globally is key to your success. As part of the team, you will have an important and uniquely rewarding role putting your skills and experiences to work in a closed-door practice setting. You will be essential to ensure patients receive their correct prescriptions in a timely manner and directing questionable prescriptions to the prescriber for clarification. We require our licensed pharmacy technicians to think outside the box and get creative! To help support growth and development, technicians may be asked to perform other pharmacy functions as required. You will be expected to meet specified production and quality standards as defined by the management team. Colleagues must reside in the state of Florida, Illinois, Pennsylvania, or Texas. Hours vary per state operating hours, shifts are Monday to Friday with rotating Saturdays (subject to change). Overtime/extended work weeks will be required when needed. The position is a work from home with training to be completed virtually. We offer a comprehensive benefits package which includes medical, dental, vision insurance, 401k, and a wide-ranging list of supplemental benefits and discount programs. As well as vacation and sick time, paid holidays, tuition reimbursement, employee discounted stock purchase program, and more. Required Qualifications Active Pharmacy Technician license in compliance with applicable state law where applicant resides. • Active National Pharmacy Technician Certification (CPhT). • Candidate must reside in the state of Florida, Illinois, Pennsylvania, or Texas. • Pennsylvania requires proof of license registration in process. • Texas requires an active state technician license. • Florida requires an active state technician license. • Illinois require active state technician license AND national certification (must be marked certified on state Illinois license). • Minimum of 6 months related pharmacy technician experience. • Adept at reading and interpreting prescription terminology and medications. • Excellent written and oral communication and interpersonal skills. • A secure and private room free from noise and distractions, with a closing door and ergonomic-friendly work area (i.e., desk, chair). • Must have your own internet provider that can support the virtual working environment. • Data Entry • Knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint) • Strong attention to detail while multitasking through various programs. • Proof of Direct/hardwired internet connection to a modem/router within 10 feet of your computer and a minimum speed of 25 mbps download and 3 mbps upload. WIFI and satellite are not permitted. Preferred Qualifications • Previous mail order or retail pharmacy experience. • Rapid keyboarding skills while maintaining 100% accuracy. • Ability to read, analyze, and interpret standard operating procedures. • Able to understand and interpret Latin symbols commonly used on prescriptions medications and able to write routing correspondence. • Recognizing, identifying, and having general knowledge of commonly used generic drugs. • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This includes the ability to calculate dosages and day-supply prescriptions. • Ability to work using multiple computer screens/monitors for extended periods of time. • Proficient in /able to troubleshooting computer issues. Education • Verifiable High school diploma or GED required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 02/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job