[Remote] Salesforce certified scrum master systems administrator and business analyst

Note: The job is a remote job and is open to candidates in USA. The Consortium, Inc. is seeking a Salesforce Program Manager & Senior System Admin who will oversee program management and provide Salesforce support in a highly customized environment. This hybrid role involves facilitating Agile methodologies, managing cross-functional dependencies, and engaging with stakeholders to drive end-user adoption and deliver solutions. Responsibilities • Oversee program planning, delivery timelines, and cross-team execution for Salesforce initiatives • Identify, manage, and resolve complex cross-functional dependencies • Ensure transparency of program status, risks, and release roadmaps • Track and report progress against commitments, quality metrics, and delivery outcomes • Maintain documentation of business processes, release notes, workflows, and program artifacts • Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives • Support a structure of continuous improvement by managing retrospective actions to completion • Remove impediments through proactive problem-solving and stakeholder coordination • Work with stakeholders to understand needs and translate them into scalable solutions • Facilitate UAT sessions and functional demonstrations across multiple teams • Lead onboarding, training, and change-management activities • Drive user adoption through structured communication and support • Build positive team dynamics and strong relationships with customers, users, and technical staff • Other Duties as Assigned Skills • Bachelor's degree • 5+ years experience across application development lifecycle, infrastructure engineering, or application hosting • Minimum 3+ years as a business analyst • 5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud) • Excellent analytical thinking, problem-solving, communication, and documentation skills • Experience working in Agile delivery environments • Strong working knowledge of Jira for backlog and sprint management • Ability to foster a data-driven, structured Agile culture • Demonstrated ability to balance team capacity, prioritization, quality, and deadlines • Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices • Experience leading multi-functional project or scrum teams on complex, integrated platforms • Strong leadership presence with accountability for end-to-end delivery • Salesforce Admin Certification preferred • Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP) • Experience with Salesforce configuration or implementation Company Overview • The Consortium provides adult behavioral health, children's behavioral health, and residential behavioral health services. It was founded in 1967, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship • The Consortium has a track record of offering H1B sponsorships, with 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job