[Remote] Senior WW Specialist Solutions Architect - Amazon Connect (Contact Center Solutions WFM, CRM), AWS WWSO Apps, Amazon Connect

Note: The job is a remote job and is open to candidates in USA. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. The Senior WW Specialist Solutions Architect will provide deep technical expertise to customers, drive the adoption of AWS products, and collaborate with various teams to solve complex business challenges. Responsibilities • Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals • Collaborate with specialist, sales, marketing, and products teams to ideate around your customers’ most challenging business problems • Act as a trusted advisor to line of business and C-suite leaders • Lead architectural reviews and workshops to advance your customer’s technical objectives • Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities • Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud • Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty Skills • 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience • 3+ years of design, implementation, or consulting in applications and infrastructures experience • 10+ years of IT development or implementation/consulting in the software or Internet industries experience • 5+ years of infrastructure architecture, database architecture and networking experience • Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs • Experience working with end user or developer communities • Experience managing relationships with SAP customers and partners • Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private • Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics Benefits • Equity • Sign-on payments • Full range of medical, financial, and/or other benefits Company Overview • Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. It was founded in 2002, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Amazon Web Services (AWS) has a track record of offering H1B sponsorships, with 22803 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job