[Remote] Staff Professional Services Consultant (SIEM)

Note:The job is a remote job and is open to candidates in USA. SentinelOne is redefining cybersecurity by leveraging AI-powered, data-driven innovation. They are seeking a seasoned SIEM expert to lead post-sales engagements focused on their AI-powered SIEM product family, guiding customers through the implementation and ensuring successful outcomes. Responsibilities• Deliver implementation, enablement, and advisory services for SentinelOne AI SIEM and related technologies. • Consult with Customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives.• Possess a basic understanding of FedRAMP and the ability to deliver solutions in these environments. • Work with Customers as a trusted advisor, helping guide them on ongoing security best practices, platform management, and product usage; identify and suggest new opportunities for applying the technology. • Empower customers to take on the next wave of questions on their own. • Collaborate with Service Delivery Partners, enabling them to provide the same level of service to our Customers. • Represent and advocate for Customer needs/issues cross-departmentally.• Continuously improve methodologies, deliverables, and processes to create an unparalleled Customer Experience. • Contribute to internal best practices and HOWTO documentation. Skills• Possess a Customer-centric approach; you enjoy working with Customers and establishing strong relationships. • Prior experience in aProfessional Services Engineer/Implementation Engineer role or related field services (pre-sales, customer success, etc.)• Adept at managing Customer expectations that resulting in high customer satisfaction.• Project management skills, including coordinating resources within and outside of the company. • Strong background with SIEM (Splunk, Devo, Qradar, Exabeam, etc.), big data platforms (Cassandra, Hadoop, etc.), data lakes (Snowflake, DataBricks), streaming analytics (Kafka), and/or log management (ElasticSearch, SumoLogic, etc.)• Exposure to SOAR platforms (Cortex, Swimlane, Torq, etc.)• Some code writing proficiency is desired (C/C++, Bash, Perl, and/or Python, etc.)• Experience with RegEx and writing parsers• Background in cloud providers (AWS, Azure, bolthires) and technologies such as Kubernetes• Impeccable written and verbal communication skills.• Experience in communicating with Customers from diverse cultures. • Detail-oriented and analytical. • Strong team player but still a self-starter. • Thrives in a multitasking environment and can adjust priorities on the fly. • Ability to travel to visit prospects, customers, and partners on occasion (no more than 25% and as required). • Spanish fluency is highly valued but not required• Portuguese proficiency is a plus. • Possess a basic understanding of FedRAMP and the ability to deliver solutions in these environments.Benefits• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA• Unlimited PTO• Industry-leading gender-neutral parental leave• Paid Company Holidays• Paid Sick Time• Employee stock purchase program• Disability and life insurance• Employee assistance program• Gym membership reimbursement• Cell phone reimbursement• Numerous company-sponsored events, including regular happy hours and team-building eventsCompany Overview• SentinelOne is an autonomous cybersecurity solution company.It was founded in 2013, and is headquartered in Mountain View, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job