Senior Director, Transportation - Remote
About the position As the Senior Director of Transportation at GXO, you will be responsible for managing client and carrier relationships, ensuring effective transportation solutions, and driving service improvements. This role focuses on meeting client expectations and leveraging your extensive experience to create positive outcomes for both clients and the company. Responsibilities • Develop effective and efficient methods to meet customer needs; serve as the strategic customer contact on all parcel transportation initiatives and/or high-level critical issues • Drive transportation efficiencies to improve service and financial performance • Lead carrier management processes such as provider selection, performance management, and contract negotiations • Partner with GXO client teams to identify client freight opportunities and engage directly with clients to secure additional business • Budget owner responsible for assessing available market and driving revenue targets on parcel transportation • Set pricing standards and tolerances for client parcel opportunities, including defining carrier utilization strategy and margin targets • Develop and evangelize product roadmap for parcel transportation, including new carrier offerings and technology partnerships • Execute individually assigned components of startup action plans • Participate in developing integration plans to support client and company initiatives • Direct, develop, mentor and lead transportation teams • Establish and meet transportation objectives in the areas of financial performance, safety, quality and customer service Requirements • 7 years of transportation management experience • Experience in a managerial role • Experience performing complex research of data, processes, policies, procedures and/or systems • Experience managing carrier relationships and negotiating parcel carrier contracts Nice-to-haves • Bachelor's degree in Management or Logistics or equivalent related work or military experience • Fleet Management and Maintenance experience • Experience in Transportation Management Systems and Telematics such as Omnitracs • Understanding DOT rules and regulations • Availability to work a flexible schedule, which may include weekends; travel up to 25% of the time • The capacity to take calculated risks and make strategic, results-oriented decisions while accepting responsibility for the results Benefits • Full health insurance (medical, dental and vision) • 401(k) • Life insurance • Disability insurance • Opportunity to participate in a company incentive plan Apply tot his job