Senior Mortgage Servicing Policy Analyst
About the positionResponsibilities• Own, review and track any needed updates to departmental policy documentation in accordance with company, agency, investor and regulatory guidelines• Work with appropriate stakeholders and department managers to ensure policy updates are completed and incorporated into the mortgage and default servicing processes and procedures• Identify specific compliance-related activities required on Fannie Mae/Freddie Mac/Ginnie Mae/FHA/VA/USDA accounts and ensure they are performed and documented• Collaborate with teams across the organization on ad hoc projects, ensuring timely and efficient execution• Build strong working relationships with leaders across the organizations such as legal, risk, operations, sales and servicing, in order to problem solve issues as they arise• Determine the adequacy of internal controls and procedures in connection with investor requirements and applicable law• Conduct periodic reviews of mortgage and default servicing and collection activities and systems and ensure appropriate documentation is published• Gather necessary documents to assist in internal and external audit requests• Track any company, agency, investor or regulatory deficiencies and monitor the remediation process• Work with the leader of Default Management to create quality control program procedures for delinquency management and default prevention• Report comprehensive results of all testing to the department senior management• Assist with and ensure investor reporting requirements are met• Responsible for compliance with laws and regulations that apply to this position including the Univest Code of Conduct• Perform other duties as assignedRequirements• Bachelor's degree in a business-oriented field of study preferred• 3-5 years' experience, preferably working with residential mortgage loan policy• Excellent administrative and organizational skills, ability to systematically track and follow-up on action plans• 3-5 years' experience in a financial service or corporate environment preferred• Experience and detailed knowledge of Fannie Mae and Freddie Mac requirements• Familiarity with collection laws and regulations (FDCPA)• Innovative, efficient, able to multi-task, demonstrated analytical ability, sound decision-making and background in a fast-paced environment• Exposure to credit, loan origination, servicing and core processing systems in addition to other ancillary software programs, such as bolthires Office suite requiredBenefits• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment• Paid Time Off (PTO): 15 days annually (prorated your first year)• Short Term Disability: 10 days annually of sick time with a doctor's note (prorated your first year)• Holiday Time Off: 11 paid holidays• Commissions: paid quarterly based on individual and team production• Company paid life insurance: as well as other supplemental insurances• Tuition reimbursement• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/annual reimbursement• Discounts: on loan products• Professional development trainings Apply tot his job