Senior PMO Consultant
About the position This role serves as a senior delivery methodology and PMO leader supporting a large, complex software delivery program, with responsibility for designing, governing, and optimizing end-to-end delivery frameworks across agile, waterfall, and hybrid environments. Responsibilities • Serve as a core contributor within the Program Management Office, supporting a complex back-office software delivery program • Define, implement, govern, and continuously improve software delivery methodologies across multi-team technology initiatives • Design and manage delivery lifecycle models, including intake, planning, execution, release management, and operational transition • Establish and maintain PMO standards, playbooks, templates, and governance frameworks aligned with PMBOK, Agile, and enterprise best practices • Partner with program leadership, project managers, product owners, engineering teams, and vendors to optimize delivery outcomes • Provide hands-on coaching and training to project teams on applying delivery methodologies at scale • Collaborate with Scrum Masters to translate PMO standards into actionable delivery guardrails, including Definition of Done, sprint goals, and release criteria • Serve as a subject matter expert for Azure DevOps, defining best practices for work item hierarchy, backlog management, iteration planning, dependency tracking, and cross-team alignment • Design, govern, and maintain delivery dashboards, metrics, and reporting using Azure DevOps and Power BI • Define and standardize delivery performance metrics such as velocity, throughput, cycle time, predictability, milestone performance, and resource utilization • Conduct delivery health checks, audits, and governance reviews to ensure adherence to PMO standards and identify risks or gaps • Support program planning, forecasting, and executive reporting through integrated schedule, backlog, and performance data • Facilitate delivery governance forums, cadence reviews, and executive briefings using data-driven insights • Identify systemic delivery risks, bottlenecks, and inefficiencies and recommend process and tooling improvements • Support organizational change management and adoption of new delivery practices, tools, and standards • Ensure delivery methodologies align with enterprise architecture, operational readiness, and compliance requirements • Fully document all work products, including designs, diagrams, test artifacts, impact analyses, and lessons learned, in accordance with established templates and standards • Build and maintain effective working relationships with technology teams, business stakeholders, sponsors, and vendors • Lead and participate in project team activities related to enterprise system initiatives • Adhere to all organizational standards, policies, and procedures and perform additional duties as assigned Requirements • 10+ years of experience in PMO, program delivery, or delivery excellence roles supporting complex software initiatives • Demonstrated deep expertise in PMO methodology, complex software delivery, and delivery tooling, with a hands-on ability to collaborate effectively across cross-functional teams • Proven experience establishing delivery methodology for SAP BRIM implementation projects • Proven experience establishing delivery methodology for Microsoft Dynamics implementation projects • Strong hands-on experience delivering solutions in Agile, Waterfall, and Hybrid delivery environments • Demonstrated ability to scale delivery practices across multiple teams, vendors, and parallel workstreams • Expert-level experience with Azure DevOps (ADO), including backlog management, work item governance, dependency tracking, and delivery reporting • Demonstrated ability to translate complex PMO and software delivery methodologies into clear, practical guidance that can be understood and adopted by technical and non-technical stakeholders • Bachelor’s degree in Information Technology, Information Systems, Business Management, Engineering, or a related field, or equivalent professional experience • Lean Agile or Delivery Excellence–related certifications Apply tot his job