Senior Software Engineer - Customer Success Technology
About the positionResponsibilities• Develop cutting-edge software solutions that enhance the scalability and functionality of our global ticketing platform. • Leverage your deep understanding of software architecture to predict user needs before they even feel them. • Collaborate across teams to pioneer new features and services that redefine how people attend live events. • Drive continuous improvement by integrating feedback and metrics from real-world use into development cycles. Requirements• You have at least 5-7 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go.• Your expertise extends to designing and implementing robust, mission-critical systems. • Experience designing and developing solutions to complex problems with significant business impact• Proven ability to learn other coding languages, platforms, frameworks, and tools• Understanding of the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsNice-to-haves• You have done non-trivial work with large language models (LLMs) or chatbots.• You’ve engaged with real-time ticketing systems or similar e-commerce platforms. • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction. • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems. • You have a passion for live events, whether music, sports, theater, or anything in between. Benefits• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.• Top TierCompensation Package: Competitive base, equity, and upside that tracks with your impact. • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. Apply tot his job