Student Success Coordinator - Continuing Education - 2 Openings

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Student Success Coordinator - Continuing Education - 2 Openings Job Category: Academic Staff Employment Type: Regular Job Profile: Academic Program Specialist Job Duties: Attention: The Department of Continuing Education at the University of Wisconsin-Whitewater seeks two Student Success Coordinators (Academic Program Specialist, AE010). Job Details: Student Success Coordinators are responsible for supporting students enrolled in UWW’s Dual Enrollment programs, which allow high school students to earn college credits. These roles serve as a vital connector between high school teachers, institutional faculty liaisons, and campus student support services, ensuring a coordinated approach to student achievement and credit attainment. These positions will require state-wide travel and evening hours. Key Job Responsibilities: Student Support Provide direct outreach and advising to all assigned dual enrollment students within specified timeframes to introduce the academic success coaching process and establish a proactive and supportive wrap around relationship that will be fostered and maintained through the student life cycle Ensure that students are provided with an individualized learning plan that identifies resources for managing areas of challenge and concern, and timely next steps required to reach agreed upon academic goals Monitor student performance and intervene proactively when academic or engagement concerns arise, including reviewing final grades and transcripts in partnership with students, districts and families Develop workshops, orientation sessions, and digital resources tailored to help high school students understand college expectations and success strategies Support students in planning future academic pathways beyond dual enrollment by connecting students with appropriate contacts Collaboration with High Schools Regular in-person visits to partner high schools to meet students, build relationships with educators and share student progress information, where appropriate Serve as the primary point of contact for high school teachers offering dual enrollment courses at their high schools Partner with high school counselors to align student support services and early college awareness programming Attend college and career planning events, parents-teacher, and school programs as appropriate Provide dual enrollment training days for current instructors including updates to institutional policies, student resources and college-level expectations Faculty Liaison Engagement Coordinate with institutional faculty liaisons to ensure quality instruction and consistency across dual enrollment courses Facilitate communication between faculty liaison and high school teachers to support academic alignment and instructional needs Provide feedback on student experiences Administrative Duties Provide direct student support throughout the application, registration and enrollment phases Maintain accurate records and prepare reports Ensure compliance with university policies and Higher Learning Commission regulations related to dual enrollment Work closely with stakeholders to meet established metrics and outcomes Department: Continuing Education Compensation: Well-qualified candidates can expect a starting annual salary within a range of $48,000 – $58,000. UW System employees receive an excellent benefit package. To learn more about the UW System’s comprehensive benefit package, review the UW System Employee Benefits Brochure. Required Qualifications: Bachelor's degree Minimum of 1 year of professional experience in advising, counseling, student services, human services or related field Driver’s License and reliable transportation: This position requires occasional evening and weekend work, as well as travel to partner high schools Preferred Qualifications: 2+ years of experience in K-12 or higher education, ideally in student services Strong understanding of dual enrollment programs and their benefits Prior experience working closely with high school students Proficiency in Microsoft Office suite and student information systems Experience working within a Customer Relationship Management (CRM) tool Knowledge, Skills and Abilities: Excellent oral and written communication skills with ability to match message delivery to audience needs via multiple delivery methods Ability to flourish and thrive in a fast-paced environment of rapid change, be comfortable with ambiguity, and think on one’s feet Demonstrated ability to provide quality customer service, including timely communication in-person, via phone, and email Demonstrated experience utilizing active listening and critical thinking skills to effectively solve problems Ability to use an array of technology tools including databases, Microsoft office suite, and social networking Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills How to Apply: Applications received by March 4, 2026 are ensured full consideration. The Search and Screen process will continue until both positions are filled. Only complete application packages will be considered. This includes online submission of the following documents: Cover Letter Resume Name and contact information for three professional references Contact Information: For questions regarding this position, please contact: Susie Feuerstein 262-472-3192 [email protected] If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or [email protected]. CONDITIONS OF APPOINTMENT: University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization. CAMPUS INFORMATION: UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university’s 11,500 students at its main and Rock County campuses. The team provides high-impact practices and academic programs — online and in person — from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW serves approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university’s arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities — a priority mission since the 1970s. UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin’s Park Place. ORGANIZATION INFORMATION: The University of Wisconsin-Whitewater is part of the 13-campus Universities of Wisconsin ( Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a). Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and Universities of Wisconsin Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked. The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills. For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual Security and Fire Safety Report if you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660. UW IS AN EQUAL OPPORTUNITY EMPLOYER: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship. Apply tot his job