TxDMV - Systems Administrator (Azure) (Remote in Texas)

Job Description SUBMISSION OF APPLICATION To apply for this position, select the "Apply Online" button. Complete your on-line applicant profile and the State of Texas Application for Employment. TxDMV does not accept paper applications. • Effective January 23, 2026: o You will be required to attach a resume to your application which will be used for screening purposes. o Please ensure your résumé is detailed and specific, including a full employment history (full time or part time), education, licenses, and skills. o Your résumé must include the month and year for start and end dates for each listed employer. State Title: Systems Administrator IV This position is eligible for remote work within the state of Texas (subject to change). Must attend meetings/training at headquarters in Austin, TX as required by management. Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview. GENERAL DESCRIPTION Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries. Performs highly complex (senior-level) server administration work in support of the Texas Department of Motor Vehicles (TxDMV), Information Technology Services Division (ITSD). The successful candidate will demonstrate excellent customer service skills, manage vendor support, and be able to collaborate across teams to drive to resolution service requests and incidences. This is a technical position and will require a strong understanding of Linux and Windows System Administration. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. ESSENTIAL DUTIES Implements, manages, and monitors storage, compute, and virtual instances in Azure, AWS, and other cloud platforms. Provisions, sizes, monitors, and adjusts resources as needed in cloud environments such as Azure and AWS. Creates, updates, and runs scripts to automate processes across both cloud and on-premises systems. Administers users, groups, and services within cloud platforms (e.g., Azure, AWS) and Microsoft M365. Provides Windows and/or Linux system administration and support for users, systems, and services. Delivers customer service and responds to user inquiries regarding software, hardware, systems, and applications; may assist in the design, development, and maintenance of systems and software. Prepares reports, briefings, and evaluations on system efficiency and utilization; develops and enforces security controls; creates procedures, documentation, and training materials; conducts presentations. Monitors and manages daily server and application operations, ensuring SLA compliance and supporting policy and procedure development, scheduled tasks, and special projects. Administers user accounts, access controls, and file sharing on cloud resources and servers; provides hardware and software support. Collaborates with cross-functional teams on system implementations, upgrades, and migrations. Participates in testing and validation of the Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP); provides input and feedback on DRP/BCP activities. Assists in developing and maintaining technical documentation, procedures, and processes. Reviews and makes recommendations related to IT equipment procurement. Provides on-the-job training for Server Administrators in the installation, operation, and maintenance of server infrastructure. Ensures the security and confidentiality of sensitive and protected information. Complies with all agency policies and procedures, including ethics and integrity standards. Remediates security issues identified through system scans and assessments. Performs complex system configuration changes and collaborates with project teams to deliver technical solutions. May travel up to 5% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed. Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures. Performs other job-related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Extensive knowledge of: Azure/AWS Administration. Cloud computing. Scripting and Automation. Microsoft M365 Administration. Windows and/or Linux administration. SSL Certificates. Vulnerability assessment and remediation. Release, incident, and change management procedures. Analyzing issues; facts and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions. Analyzing and organizing technical data. Designing, installing, and maintaining computer networks and systems, including use of applicable systems and software applications. Proficient Skill in: Disaster recovery and business continuity principles and practices. Assigning, reviewing, and monitoring the work of others, including leading projects and project teams; coordinating labor, materials, and equipment; prioritize and execute tasks in a high-pressure environment. Managing multiple tasks, prioritizing, and meeting deadlines. Effective oral and written communication. Exercising sound judgment and effective decision making. Ability to: Receive and respond positively to constructive feedback. Work cooperatively with others in a professional office environment. Provide excellent customer service. Work more than 40 hours as needed and in compliance with the FLSA. Lift and relocate 30 lbs. Other Attributes: Shows integrity and ethical behavior; respects confidentiality, business ethics and organizational standards. Exercises logic and reasoning to define problems, establish facts, and draw valid conclusions. Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments. The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned. Qualifications: MINIMUM REQUIREMENTS Education and Experience Bachelor's degree from an accredited college or university (or U.S. equivalent) in computer science, computer information systems, management information systems, business administration, public administration, or a related field, plus three (3) years of experience in systems management, support, managed services, technical support, design, or architecture consulting-including one (1) year administering cloud platforms such as Azure or AWS. Additional relevant experience may be substituted for education on a year-for-year basis. (Experience requirements may be met through full-time or equivalent part-time work.) Preferred Qualifications Experience: Public Cloud Provider Administration (Azure/AWS), Scripting, M365, Windows Server and/or Linux RedHat Administration, SSL Certs, and Vulnerability assessment and remediation. ADDITIONAL INFORMATION This position is eligible for remote work in the state of Texas (subject to change). Must attend meetings/training at headquarters in Austin, Texas as required by management. Remote work employees must meet these criteria for the remote work location: • Adequate desk space in a dedicated, contained area that is secured and protected at all times. • Remote work location is in a quiet environment free of background people and noise during business hours. BENEFITS The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include: ü Retirement Plan ü Paid Group Health & Life Insurance for employees ü Paid Holidays ü Paid Vacation Leave ü Paid Sick Leave ü Longevity Pay ü Dental ü Vision ü Dependent Optional Life Insurance ü Voluntary AD&D Insurance ü Dependent Health & Life Insurance ü Health & Dependent care flexible spending accounts ü Tuition Assistance Program QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education's Public Student Loan Forgiveness (PSLF) program. REGISTRATION, CERTIFICATION AND/OR LICENSURE A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business. JOB OFFERS AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON: • Proof of education and experience listed on the application • Eligibility to work in the United States • Satisfactory results from a pre-employment criminal history background check and driver's record check • Compliance with Selective Service registration for males ages 18-25 • Required to attend work regularly and observe approved work hours in accordance with department policies and procedures. MILITARY If selected for the position the following must be provided for proof of military employment preference: • Veteran must provide form DD 214 • Surviving Spouse or Orphan must provide DD 1300 or DD 214. Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information. SUBMISSION OF APPLICATION Your application must be complete, accurate and reflect all experience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043. 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