Vice President, Revenue Cycle Management Operations

Title: Vice President, Revenue Cycle Management (RCM) Operations Location: USA / Remote Reports to: Vice President, Global Operations - BH/Physician Services FLSA Classification: Exempt Full-Time or Part-Time: Full-Time Salary Range: Competitive and commensurate with experience, scope, and geographic location. Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise. Position Overview The Vice President, RCM Operations is responsible for establishing and overseeing the enterprise-wide revenue cycle operating framework across Behavioral Health and Physician Services. This role provides strategic leadership for RCM process design, systems, performance standards, and governance to ensure scalable, compliant, and cost-effective operations across the organization. This position serves as the horizontal operational authority for revenue cycle strategy, credentialing infrastructure, and enterprise performance management. The VP partners closely with Division RCM leaders, Global Operations leadership, and cross-functional teams to ensure consistency, efficiency, and operational readiness across all service lines. Key Responsibilities Enterprise RCM Strategy & Operating Model • Establish, implement, and communicate the enterprise revenue cycle operating strategy across Behavioral Health and Physician Services. • Define standardized RCM workflows, performance benchmarks, and operating standards to be adopted by division-level RCM leaders. • Lead integration of people, processes, and systems resulting from acquisitions, legacy operations, or organizational changes. Credentialing Strategy & Governance • Provide executive oversight of the Credentialing function as an enterprise capability supporting onboarding readiness and revenue enablement. • Establish credentialing standards, turnaround expectations, and governance frameworks to support consistent payer enrollment and credentialing practices. • Ensure credentialing processes align with enterprise onboarding and downstream billing readiness requirements. Performance Management & Reporting • Establish enterprise-level RCM KPIs, dashboards, and reporting standards in partnership with Operations and Finance. • Monitor organizational performance trends and provide executive-level insights on revenue cycle efficiency, risk, and opportunity areas. • Present periodic performance updates and operational metrics to Global Operations leadership and senior executives. Process Improvement & Cost Optimization • Identify, recommend, and implement process improvements, automation opportunities, and system enhancements to improve efficiency and reduce cost. • Drive enterprise initiatives focused on scalability, standardization, and optimal use of resources. • Evaluate and support implementation of new tools, technologies, and platforms that improve RCM operations. Compliance, Risk & Governance • Ensure enterprise RCM operations comply with all applicable regulatory, payer, and internal governance requirements. • Establish operational controls, policies, and security measures to mitigate compliance and revenue risk. • Partner with Compliance and Operations leadership to maintain audit readiness and issue remediation. People Leadership & Capability Development • Provide leadership and oversight to enterprise RCM and Credentialing leadership teams. • Identify training needs and ensure development of standardized training frameworks and operational guidance. • Support talent development and succession planning within the RCM operations function. Skills and Competencies • Strong enterprise-level understanding of revenue cycle operations across Behavioral Health and Physician Services. • Demonstrated ability to design and implement scalable operating models and performance frameworks. • Advanced analytical skills with experience defining KPIs and translating data into operational insights. • Strong executive communication and presentation skills. • Proven ability to lead large, cross-functional initiatives and organizational change. • High degree of integrity, judgment, and operational discipline. • Proficiency with operational reporting tools and Microsoft Office products. Education and Experience • Bachelor's degree in Business Administration, Healthcare, or a related field required; MBA preferred. • Minimum of 10 years of progressive experience in healthcare revenue cycle operations. • At least 3 years of experience in senior or executive-level operations leadership. • Experience leading enterprise credentialing, RCM process standardization, and system optimization initiatives. Supervisory Responsibility This position provides leadership and oversight for enterprise RCM and Credentialing teams and is responsible for performance management, organizational design, and talent development within the function. Travel This position may require up to 20% travel. Benefits Coronis Health offers a comprehensive benefits package to support the well-being and success of our employees, including: • Medical, dental, and vision insurance • 401(k) plan with employer contributions • Paid time off (PTO) and paid holidays • Employee assistance program (EAP) • Professional development opportunities Benefits may vary based on employment status. Additional Information This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. 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