CRM Administrator

CRM Administrator Department: Marketing Employment Type: Full Time Location: Oak Brook, IL Compensation: $85,000 - $120,000 / year Description ASC Engineered Solutions is looking for a CRM Administrator who is responsible for the day-to-day configuration, maintenance, and support of Microsoft Dynamics 365 CRM. This role ensures data integrity, user support, and system performance while also helping to implement improvements that drive user adoption and operational efficiency. How You Will Help • Manage CRM user accounts, roles, and security permissions • Monitor system performance and troubleshoot technical issues • Execute routine system updates, customizations, and configuration changes • Provide frontline user support and training on CRM best practices • Work closely with the CRM Manager and Analyst to support sales reporting and pipeline accuracy • Document changes and maintain system records per governance standards • Collaborate with IT and third-party vendors on integrations and upgrades What You Will Bring • 3+ years of experience administering Microsoft Dynamics 365 CRM • Strong troubleshooting, configuration, and workflow automation skills • Understanding of sales processes and opportunity management • Excellent communication and documentation abilities Preferred Certifications: • Microsoft Certified: Dynamics 365 Fundamentals (CRM) – MB-910 • Microsoft Certified: Power Platform Functional Consultant Associate – PL-200 • Experience with Power Automate and Dynamics 365 customizations Compensation The base salary range for this position is $85,000.00 - $120,000.00 USD annually*. • The salary range for this position reflects a reasonable estimate of the range of compensation for this role. ASC Engineered Solutions’ philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Apply tot his job