Experienced Bilingual Seasonal Customer Service Representative – Remote Work Opportunity for Spanish and English Speakers

Welcome to arenaflex: A Global Leader in Customer Experience arenaflex is a forward-thinking organization that values a people-first culture, inclusivity, and a sense of belonging. We're committed to providing exceptional customer experiences and tech-powered innovation to the world's best-known brands. As a remote Seasonal Customer Service Representative (Bilingual: Spanish and English), you'll join a diverse team of game-changers from 70+ countries who are passionate about delivering outstanding customer service. A Career Powered by You At arenaflex, we believe in empowering our employees to succeed and grow. Our remote Customer Service Representative position offers a unique opportunity to reimagine your career journey and develop lifelong friendships. We provide comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. With a strong focus on career growth and personal development, about 80% of our managers and leaders have been promoted from within. Career Growth and Personal Development Our FREE Learning and Leadership Development programs are designed to help you achieve your career goals. You'll have access to a range of training and development opportunities, including mentorship programs, diversity and inclusion initiatives, and global citizenship programs. At arenaflex, we're committed to helping you grow both personally and professionally. Job Responsibilities As a Seasonal Customer Service Representative (Bilingual: Spanish and English) working from home, your key responsibilities will include: Providing inbound customer support using a call flow guide in the customer's preferred language Helping customers resolve basic technical issues Tracking, documenting, and retrieving information in databases Offering additional products and/or services Delivering expert customer experiences with a smile Your Qualifications To succeed in this role, you'll need: The ability to read, write, and speak fluently in both Spanish and English 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing Technical Requirements To work from home, you'll need: A desktop or laptop computer (no Macs, Chromebooks, iPads, tablets, mobile phones, etc.) Operating System: Windows 10+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher High Speed internet (no wireless/hotspots or satellite) and a smartphone What's in it for You At arenaflex, we invest in our employees' success and well-being. As a Seasonal Customer Service Representative, you'll enjoy: Paid training and performance-based incentives Lucrative employee referral bonus opportunities Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Compensation and Benefits We offer a competitive hourly rate of $16.00 per hour, as well as a range of benefits, including: On-the-job training Referral program Work from home opportunities Join Our Team If you're passionate about delivering exceptional customer experiences and are looking for a career that offers growth, development, and a sense of belonging, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice." How to Apply To apply, please provide your direct email address and submit your application. We can't wait to welcome you to our team! Work Environment and Company Culture At arenaflex, we're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication. We believe in empowering our employees to succeed and grow, and we're dedicated to making a positive impact on our communities and the environment. Diversity, Equity, and Inclusion We're proud to be an equal opportunities employer that values diversity and promotes inclusion. We believe that everyone deserves to be treated with respect and dignity, regardless of their background, culture, or identity. Our diversity and inclusion initiatives are designed to create a welcoming and inclusive environment for all employees, and we're committed to ongoing learning and improvement. Conclusion Joining arenaflex as a Seasonal Customer Service Representative (Bilingual: Spanish and English) is a great opportunity to start a new career journey, develop new skills, and make a positive impact on our customers' lives. With our comprehensive training, cutting-edge technologies, and ongoing support, you'll have everything you need to succeed. Apply today and become a part of our dynamic team of game-changers! Apply for this job