**Experienced Customer Service & Data Entry Representative – Remote Claims Coordination Support**

At arenaflex, we're committed to delivering exceptional customer experiences and streamlining our claims coordination processes. As an Experienced Customer Service & Data Entry Representative, you'll play a vital role in supporting our team by providing top-notch administrative and staff support services. This is a 100% remote position, offering the flexibility and autonomy to work from anywhere with a high-speed internet connection. **About arenaflex** arenaflex is a leading provider of innovative solutions in the claims coordination industry. Our mission is to empower our customers with efficient, reliable, and personalized support services. We're dedicated to fostering a culture of excellence, diversity, and inclusion, where every team member feels valued, respected, and empowered to grow. **U.S. Eligibility Requirements** To be considered for this role, you must meet the following eligibility requirements: * Be at least 18 years old or demonstrate legal capacity to enter a contract * Be willing to submit to a background investigation, with any offer of employment conditioned upon the successful completion of a background investigation * Have unrestricted work authorization to work in the United States * Be a U.S. citizen, permanent resident, asylee, refugee, or temporary resident (excluding those with non-immigrant work authorization, such as students in practical training status) **Essential Duties and Responsibilities** As an Experienced Customer Service & Data Entry Representative, you'll be responsible for: * Primary data entry of claims information into our claims management systems * Following up on missing information to process claims efficiently * Reviewing invoices to ensure accuracy * Compiling reports from systems with claims information * Providing exceptional customer service and support to our clients and internal stakeholders **Requirements** To succeed in this role, you'll need: * A high school diploma or equivalent * 6-12 months of work experience in a customer service or data entry role * Basic computer and typing skills (at least 40 wpm) * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills **Preferred Qualifications** While not required, the following qualifications will be beneficial: * Experience working in a claims coordination or insurance industry * Proficiency in claims management systems or similar software * Strong analytical and problem-solving skills * Ability to work in a fast-paced, dynamic environment **Skills and Competencies** To excel in this role, you'll need to possess: * Strong technical skills, including proficiency in Microsoft Office and Google Suite * Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders * Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously * Ability to work independently and as part of a team, with a strong commitment to delivering exceptional customer experiences **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to supporting your growth and development. As an Experienced Customer Service & Data Entry Representative, you'll have access to: * Ongoing training and professional development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that fosters collaboration and innovation **Work Environment and Company Culture** As a remote employee, you'll have the flexibility to work from anywhere with a high-speed internet connection. Our company culture is built on the principles of: * Diversity, equity, and inclusion * Excellence and innovation * Collaboration and teamwork * Customer-centricity and empathy **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) and employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours (availability varies by office and job function) * Training programs and professional development opportunities * Matching gift program and other perks **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to providing a workplace that is free from discrimination and harassment. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of: * Race * Sex * Color * Disability * National origin * Religion * Creed * Age * Marital status * Citizenship * Veteran status * Gender * Gender identity/expression * Actual or perceived sexual orientation * Any other protected characteristic **Accommodations for Applicants with Disabilities** arenaflex will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional support services, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. Apply for this job