**Experienced Customer Service Representative – Pet Pharmacy Support**

At arenaflex, we're passionate about delivering an exceptional experience for pet parents, every time. As a Customer Service Representative, you'll be part of a team that's dedicated to making a difference in the lives of pets and their families. If you're a people person with a passion for pets, we'd love for you to join our amazing team! **Why arenaflex?** arenaflex is a leading pet pharmacy that's committed to providing outstanding care and wellness services to our customers. We're a company that values its team members, offering competitive pay, great perks, and a supportive culture that's all about making a difference. Our team is made up of strong, passionate individuals who are dedicated to delivering an exceptional experience for pet parents, every time. **Why will you love working here?** * **Competitive pay and benefits**: We believe in rewarding our team members for their hard work and dedication. * **Culture of belonging**: You'll feel valued for your skills and contributions, and be recognized for your commitment and hard work. * **Empowerment**: We'll give you the tools and support you need to build, grow, and unleash your full potential! * **Opportunities for growth**: We're committed to helping our team members develop their skills and advance their careers. **What You'll Do:** * **Engage directly with customers**: You'll be the face of arenaflex, interacting with customers via inbound calls and other communication platforms. * **Research and problem-solve**: You'll use your critical thinking skills to determine the best solutions for our customers and follow up as needed to resolve issues. * **Go above and beyond**: We're not looking for order-takers or script-readers – we're searching for team members who can engage with our customers and provide solutions while adhering to high safety and regulatory standards. **What You'll Need:** * **1-2 years working in a customer-focused environment**: You'll have experience working in a role that's focused on delivering exceptional customer service. * **Excellent communication skills**: You'll be able to communicate effectively with customers, both verbally and in writing. * **Ability to multi-task and think critically**: You'll be able to juggle multiple tasks and think critically to determine the best solutions for our customers. * **Flexibility to shift schedule and work overtime as needed**: You'll be able to adapt to changing schedules and work overtime as needed to meet the needs of our customers. * **Must be able to pass background check for KY Rx Tech license**: You'll need to pass a background check to obtain a KY Rx Tech license. * **Show up committed to be your best!**: We're looking for team members who are passionate about delivering exceptional customer service and are committed to being their best selves. **Work Environment and Company Culture:** * **Remote work**: You'll have the flexibility to work from home, which means you'll need to be self-motivated and able to work independently. * **Supportive culture**: We're a company that values its team members and is committed to providing a supportive culture that's all about making a difference. * **Opportunities for growth**: We're committed to helping our team members develop their skills and advance their careers. **Compensation, Perks, and Benefits:** * **Competitive pay**: We believe in rewarding our team members for their hard work and dedication. * **Great perks**: We offer a range of perks that are designed to make your life easier and more enjoyable. * **Benefits**: We offer a range of benefits that are designed to support your physical and mental well-being. **How to Apply:** If you're a people person with a passion for pets, we'd love for you to apply to this exciting opportunity! Please click on the link below to access the application portal. Apply Job! **Equal Opportunity Employer:** arenaflex is an equal opportunity employer and is committed to diversity and inclusion. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]. If you have a question regarding your application, please contact [email protected]. To access arenaflex's Customer Privacy Policy, please click here. To access arenaflex's California CPRA Job Applicant Privacy Policy, please click here. Apply for this job