**Experienced Order Processing and Data Entry Specialist – Customer Service Support**

At arenaflex, we are committed to delivering exceptional customer service and support to our clients. As a key member of our Customer Service team, we are seeking an experienced Order Processing and Data Entry Specialist to join our team. This is a part-time opportunity that offers a competitive hourly rate of $25.00 - $28.00 per hour, flexible work arrangements, and a comprehensive benefits package. **About arenaflex** arenaflex is a leading provider of innovative solutions and services to various industries. Our company is built on a foundation of customer-centricity, innovation, and teamwork. We are passionate about delivering exceptional results and creating a positive impact on our clients and communities. Our team is comprised of talented and dedicated professionals who share our vision and values. **Job Summary** As an Order Processing and Data Entry Specialist, you will play a critical role in supporting our customers and internal stakeholders by processing orders, managing inventory, and providing exceptional customer service. You will work closely with our sales and service teams to ensure seamless order processing, accurate data entry, and timely delivery of products. Your attention to detail, organizational skills, and ability to work in a fast-paced environment will be essential in this role. **Key Responsibilities** * Interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. * Process orders for materials for both domestic and/or international requests in accordance with arenaflex policy and practice. * Coordinate and perform activities such as order entry, order acknowledgement, order revision, and preparation of shipping documents. * Receive customer requests and prepare documents/trouble tickets related to processing returns (RMA), servicing, and exchanges. * Update databases with the status of returned materials issues and accounts for returns inventory. * Record and report the status of equipment returns, repairs, replacements, sales orders, and delivery schedules. * Ensure service information is accessible by sorting and filing documents/forms. * Handle requests for additional company materials. * Maintain records of returns, schedule changes, product enhancements or changes, and product pricing, and resolve return credit problems. * Coordinate and perform activities associated with the transfer of consigned material. * Coordinate and perform activities associated with order tracking and customs clearance by working with transportation carriers and brokers. **Skills, Knowledge, and Expertise** To be successful in this role, you will need to possess the following skills, knowledge, and expertise: * Direct customer support experience, including administrative experience. * Order processing experience or an equivalent combination of formal training in logistics, data processing, marketing, international business, finance, and accounting, production control, or related office and business education. * Proficient in utilizing business tools such as email, Microsoft Word, Excel, and PowerPoint. * Experience with HCM (e.g., Workday), SAP, Salesforce equivalent ERP product, and productivity software desired. * Typical education and experience: Associate degree or equivalent, 1-3 years of related experience. **Benefits** arenaflex offers a comprehensive benefits package that includes: * 401(k) plan with company matching * Paid Time Off (PTO) * Sick Time * 100% company-paid medical, dental, and vision insurance * Short-Term Disability **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and development programs, including: * On-the-job training and mentorship * Professional development opportunities * Access to industry-leading training and certification programs * Opportunities for career advancement and promotion **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced work environment that values teamwork, innovation, and customer-centricity. Our company culture is built on a foundation of respect, inclusivity, and open communication. We are committed to creating a positive and supportive work environment that encourages collaboration, creativity, and growth. **How to Apply** If you are a motivated and experienced Order Processing and Data Entry Specialist looking for a new challenge, please submit your application, including your resume and cover letter, to our online application portal. We look forward to hearing from you! Apply Now! Apply for this job