Experienced Virtual Customer Service and Sales Representative – Remote Benefits Consultation and Enrollment Specialist

Welcome to arenaflex: Empowering Families with Comprehensive Benefits At arenaflex, we are dedicated to providing supplemental benefits that go beyond what employers offer, giving families the protection and peace of mind they deserve. Our team of Virtual Customer Service and Sales Representatives play a vital role in this mission, consulting with families to understand their unique needs and guiding them in selecting the best benefit plans. If you are a motivated, organized, and ambitious individual with a passion for helping others, we invite you to join our dynamic team as a Virtual Customer Service and Sales Representative. Job Overview As a Virtual Customer Service and Sales Representative at arenaflex, you will work remotely with individuals who have expressed interest in our supplemental benefits. Your primary objective will be to provide exceptional customer service, consult with families, and help them enroll in the most suitable benefit plans. You will be responsible for building and maintaining relationships with existing and new clients, performing benefit reviews, and providing administrative support as needed. If you thrive in a fast-paced environment, are a team player, and have an entrepreneurial mindset, we encourage you to apply for this exciting opportunity. Key Responsibilities Reach out to individuals who have requested more information on the benefits offered by arenaflex, responding to their inquiries and scheduling Zoom meetings as needed. Customize new benefit plans and adjust existing plans to fit the current needs of each client, ensuring that they receive the most comprehensive coverage possible. Establish and maintain strong relationships with existing and new clients, providing attentive customer service and addressing any questions or concerns they may have. Perform benefit reviews for existing clients, helping with any necessary claims or adjustments, and ensuring that all documentation is accurate and up-to-date. Provide administrative support as needed, responding to client inquiries, and resolving any issues that may arise in a timely and professional manner. Ensure that all client interactions are handled with empathy, understanding, and a commitment to delivering exceptional customer service. Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: Excellent communication and interpersonal skills , with the ability to build rapport with clients from diverse backgrounds and needs. Ambitious and motivated , with a strong desire to succeed in a sales and customer service environment. Organized and self-disciplined , with the ability to work independently in a remote setting and manage your time effectively. Strong problem-solving and analytical skills , with the ability to think critically and outside the box. Proficient in technology , including Zoom, CRM software, and other digital tools used in customer service and sales. Preferred Qualifications While not required, the following preferred qualifications will give you a competitive edge in this role: Previous experience in customer service, sales, or a related field , with a proven track record of success in a remote or virtual environment. Knowledge of the insurance or benefits industry , with a understanding of the types of supplemental benefits offered by arenaflex. Strong entrepreneurial spirit , with a willingness to take initiative and think creatively in your approach to customer service and sales. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our team members. As a Virtual Customer Service and Sales Representative, you will have access to a comprehensive paid training program, designed to equip you with the skills and knowledge needed to succeed in this role. You will also have opportunities to advance your career, take on new challenges, and develop your professional skills in a supportive and dynamic environment. Work Environment and Company Culture arenaflex is a remote-friendly company, offering flexible work schedules and the ability to work from home. Our offices are also available for those who prefer to work in an office setting. We foster a culture of collaboration, innovation, and mutual respect, where every team member is valued and empowered to contribute to our mission. If you are looking for a company that prioritizes work-life balance, diversity, and inclusion, you will find a home at arenaflex. Compensation, Perks, and Benefits As a Virtual Customer Service and Sales Representative at arenaflex, you can expect a competitive compensation package, including: Medical, dental, vision, and hearing insurance , provided through reputable carriers like BlueCross BlueShield. Company stock options , offering you a stake in our company's success and growth. Comprehensive paid training program , designed to equip you with the skills and knowledge needed to succeed in this role. Flexible work schedule , with the ability to work from home or in our offices, depending on your preference. Weekly performance-based pay and bonuses , with average first-year earnings ranging from $65,000 to $68,500. Conclusion If you are a motivated, organized, and ambitious individual with a passion for helping others, we invite you to join our team as a Virtual Customer Service and Sales Representative. At arenaflex, you will have the opportunity to make a meaningful difference in the lives of families, while advancing your career and developing your professional skills. Apply now to take the first step towards a rewarding and challenging career with a company that truly cares about its employees and the families we serve. Apply now and become a part of the arenaflex team, where you can grow, learn, and thrive in a dynamic and supportive environment. We look forward to welcoming you to our team! Apply for this job