**Experienced Pharmacy Customer Service Associate – Full-Time Remote Position at arenaflex**

**Job Summary:** arenaflex is seeking an experienced and customer-focused Pharmacy Customer Service Associate to join our team in a full-time remote position. As a key member of our pharmacy team, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply. **About arenaflex:** arenaflex is a leading healthcare company dedicated to providing high-quality products and services to our customers. Our team of dedicated professionals is committed to delivering exceptional customer experiences, and we are seeking like-minded individuals to join our team. As a remote employee, you will have the flexibility to work from the comfort of your own home while still being an integral part of our team. **Job Responsibilities:** As a Pharmacy Customer Service Associate at arenaflex, you will be responsible for: * Providing exceptional customer service to patients and customers, including greeting them, answering questions, and resolving issues in a timely and professional manner * Processing prescriptions, including counting, measuring, and weighing medications, and ensuring accuracy and quality control * Maintaining a clean and organized pharmacy environment, including restocking shelves, cleaning equipment, and disposing of hazardous waste * Assisting with inventory management, including receiving and stocking shipments, and performing cycle counts * Processing returns, exchanges, and refunds, and handling customer complaints in a professional and courteous manner * Maintaining confidentiality and adhering to HIPAA guidelines when handling patient information * Participating in ongoing training and education to stay up-to-date on the latest pharmacy practices and regulations * Collaborating with other team members to achieve departmental goals and objectives * Performing other duties as assigned by management **Essential Qualifications:** * Bachelor's degree in a related field (e.g., pharmacy, healthcare, business) * 1-2 years of experience in a pharmacy or retail environment * Excellent communication and customer service skills * Ability to work in a fast-paced environment and multitask with accuracy and efficiency * Strong attention to detail and organizational skills * Ability to lift up to 25 pounds and stand for long periods of time * Proficiency in Microsoft Office and other software applications * Ability to work a flexible schedule, including nights and weekends **Preferred Qualifications:** * 6 months of experience in a retail environment * Previous experience working with arenaflex or a similar company * Strong numerical skills and ability to accurately count, measure, and weigh medications * Familiarity with pharmacy software and systems * PTCB certification or willingness to obtain certification through our assigned PTCB training program **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to multitask and prioritize tasks effectively * Proficiency in Microsoft Office and other software applications * Strong customer service skills and ability to provide exceptional customer experiences **Career Growth Opportunities and Learning Benefits:** * Opportunities for professional growth and development through ongoing training and education * Collaborative and supportive work environment * Flexible scheduling and remote work options * Competitive compensation and benefits package * Opportunities for advancement within the company **Work Environment and Company Culture:** * arenaflex is committed to providing a safe and healthy work environment for all employees * Our company culture values diversity, inclusion, and respect for all individuals * We prioritize work-life balance and offer flexible scheduling options * Our team is dedicated to delivering exceptional customer experiences and making a positive impact in our communities **Compensation, Perks, and Benefits:** * Competitive hourly rate of $25/hour * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Flexible scheduling and remote work options * Opportunities for professional growth and development through ongoing training and education **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job