**Experienced Project Management Professional – Remote Customer Service Operations**

At arenaflex, we're revolutionizing the way we deliver exceptional customer experiences, and we're looking for a talented Project Management Professional to join our Reservations team as a RES PMO Task Director. This is an exciting opportunity to be part of a dynamic team that's shaping the future of customer service operations. **About arenaflex** arenaflex is a leading airline that's committed to providing unparalleled customer experiences. We're a company that values innovation, collaboration, and excellence, and we're always looking for talented individuals who share our passion for delivering exceptional results. **The RES PMO Task Director Role** As a RES PMO Task Director, you'll play a critical role in leading the project management of high-priority initiatives across the RES division. You'll be responsible for organizing tasks from project inception to execution and conclusion, ensuring that projects are delivered on time, within budget, and to the highest standards of quality. **Key Responsibilities** * Lead the project management of high-priority initiatives across the RES division, including organizing tasks from project inception to execution and conclusion * Develop and maintain project artifacts, including project plans, contracts, hazard and issue logs, and dashboards * Manage multiple simultaneous projects of varying complexity and priority, across different teams and stakeholders * Foster a culture of collaboration and communication, ensuring that stakeholders are informed and engaged throughout the project lifecycle * Develop and implement effective communication strategies, exercises, and projects that result in optimal dissemination of information and communication consistency * Support the development of business cases, prioritization, and divisional portfolio management * Establish and maintain strong relationships and feedback loops between leaders, functional partners, and cross-divisional teams * Support the growth and development of the RES PMO capability and the establishment of a Center of Excellence for portfolio management **What You Need to Succeed** * Exceptional organizational, coordination, and creative problem-solving skills * Demonstrated ability and a proven track record of success in managing and delivering multiple projects of varying sizes and complexity * Unparalleled communication and interpersonal skills, the ability to work across the organization, and the ability to build and manage relationships with partners and senior leadership * Ability to lead and work independently and within a team * Proficiency in written and oral communications, and the ability to produce concise reports for executive presentations * Should perform acceptably in their current position * Models arenaflex's Standards of the Street, guiding principles, and safety-conscious behaviors * Where allowed by relevant regulation, you have received or will receive the COVID-19 vaccination by the date of hire to be considered for U.S.-based work, while possibly not already employed by arenaflex, Inc. * Regularly focuses on the safety and security of self, others, and personal data * Embraces diverse individuals, thinking, and styles * Has a high school diploma, GED, or high school equivalency * Is at least 18 years old and has approval to work in the US **What Will Give You an Edge (Preferred Capabilities)** * Project Management Professional (PMP) certification or experience managing projects according to Project Management Institute (PMI) principles * Experience with PowerApps, Sharepoint, and project management software is highly desired * Appreciates working in a high-profile environment with fluid needs, ambiguity, and aggressive timelines **Why Join arenaflex?** * arenaflex is a leading airline that's committed to providing unparalleled customer experiences * We're a company that values innovation, collaboration, and excellence, and we're always looking for talented individuals who share our passion for delivering exceptional results * We offer a dynamic and supportive work environment that fosters growth and development * We're committed to providing competitive salaries and benefits packages, including health insurance, retirement plans, and paid time off * We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees **How to Apply** If you're a motivated and experienced project management professional who's passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that outlines your experience and qualifications for the role. Apply Now! **Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and welcoming for all employees. Apply for this job