Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers for diverse purposes. From on-site storage solutions to innovative applications such as container homes, pop-up shops, portable offices, emergency shelters, and garden sheds, our containers have become an integral part of various industries. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, ensuring that they receive the best value for their investment. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team. As a sales chat representative, you will play a vital role in promoting and selling our shipping containers to customers through our cutting-edge software. Your primary objective will be to engage with customers via chat, address their queries, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. Each lead you generate will be assigned to a sales manager for follow-up phone calls, ensuring that our customers receive personalized attention and support. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to build trust and rapport Encourage customers to place orders, addressing any concerns or objections they may have, and providing tailored solutions to meet their needs Close sales directly on the chat platform and send invoices using our company's system, ensuring a seamless and efficient sales process Collaborate with sales managers to ensure that leads are followed up promptly, and customers receive exceptional after-sales support Participate in daily training sessions to enhance your knowledge and skills, staying up-to-date with industry trends and best practices Join our Q&A group and work closely with mentors to achieve your sales targets and career goals Essential Qualifications: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred Proven sales experience, preferably in a remote or chat-based environment Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues Strong problem-solving and negotiation skills, with a customer-centric approach Ability to work independently in a remote setting, with minimal supervision Strong internet connection and access to a phone or laptop, with proficiency in using software and technology Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of our products and services Proficiency in multiple languages, enabling you to communicate with a diverse customer base Previous experience with sales software and technology, with the ability to quickly adapt to new systems Strong analytical and organizational skills, with the ability to prioritize tasks and manage your time effectively Skills and Competencies: Communication skills: ability to communicate effectively with customers, colleagues, and sales managers, both verbally and in writing Sales skills: ability to promote and sell our shipping containers, addressing customer needs and concerns Technical skills: proficiency in using software and technology, with the ability to quickly adapt to new systems Problem-solving skills: ability to resolve customer complaints and concerns, providing tailored solutions to meet their needs Time management skills: ability to prioritize tasks, manage your time effectively, and meet sales targets Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, enabling you to enhance your knowledge and skills. You will also be part of our Q&A group, where you can collaborate with mentors and colleagues to achieve your sales targets and career goals. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. Work Environment and Company Culture arenaflex is a remote-friendly company, offering a flexible and autonomous work environment. We believe in empowering our employees to work independently, with minimal supervision, and providing them with the tools and resources they need to succeed. Our company culture is built on values of integrity, customer satisfaction, and teamwork, with a strong focus on innovation and excellence. We are committed to creating a positive and inclusive work environment, where employees can thrive and grow. Compensation, Perks, and Benefits We offer a competitive compensation package, with a base salary and commission structure that rewards your sales performance. You will also have access to a range of perks and benefits, including opportunities for career advancement, professional growth, and development. Our benefits package includes: Competitive salary and commission structure Opportunities for career advancement and professional growth Flexible and autonomous work environment Access to daily training sessions and mentorship programs Collaborative and supportive team environment Conclusion If you are a motivated and results-driven sales professional, looking for a challenging and rewarding role, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative approach to the shipping container industry, commitment to customer satisfaction, and focus on employee growth and development, we offer a unique and exciting opportunity for you to build a successful career. Join our dynamic team and become part of a company that is revolutionizing the shipping container industry. Apply now and take the first step towards a rewarding and challenging career with arenaflex. Apply for this job