Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for a Dynamic and Innovative Company

Welcome to arenaflex: Where Careers Thrive and Customer Experiences Matter Imagine being part of a team that values memorable associate experiences, believes in the power of small moments to make a big impact, and is dedicated to creating positive experiences for customers, teams, and friends. At arenaflex, we're committed to improving the quality of life and career growth of our associates. With over 20 years of experience in hiring for customer support roles, we've modernized our application technology to benefit both our customers and our team members. We're now seeking a Seasonal Customer Service Representative to join our incredible team of people who share our passion for delivering exceptional support experiences. Job Overview In this role, you will have the opportunity to provide basic technical support via phone or chat, interact with a variety of customers, and deliver a memorable and delightful experience. Our call center jobs are designed to be surprising, with a focus on creating positive moments for each other and making a difference in the lives of our customers and associates. As a Seasonal Customer Service Representative at arenaflex, you will be part of a dynamic team that values flexibility, growth, and development. Key Responsibilities: Provide basic technical support via phone or chat to resolve customer inquiries and issues Deliver an exceptional support experience that exceeds customer expectations Interact and communicate effectively with a variety of customers, providing a memorable and delightful experience Work collaboratively with the team to achieve customer satisfaction and resolution targets Participate in ongoing training and development to enhance technical and customer service skills What We Offer At arenaflex, we believe in rewarding our associates with a range of benefits that support their well-being, growth, and development. As a Seasonal Customer Service Representative, you'll enjoy: Working from the comfort of your own home, with computer equipment provided (all you need is a monitor) A full-time schedule with flexibility and the opportunity to become a permanent member of our team Competitive hourly rate of $14, with incentive opportunities to earn more Hands-on, 100% paid training to ensure your success in the role Internal mobility opportunities, with 84% of our managers promoted from within Employee discounts, referral bonuses, and our EverBetter wellness program Location Requirements: To be eligible for this role, you must reside in the United States, specifically in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming. Please note that applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings. Qualifications and Requirements To succeed in this role, you'll need: A high school diploma or GED equivalent To be at least 18 years of age Flexibility to adapt to the needs of the business A stand-alone monitor (19 inches), hardwired internet connection (no satellite or wireless), and a working phone line (home phone or mobile) A noise/distraction-free home office environment with a desk and ergonomic chair Required internet speed of 5.0 Mbps Down/ 5.0 Mbps Up Essential Skills and Competencies: We're looking for associates who are: Customer-focused, with a passion for delivering exceptional support experiences Technically savvy, with basic knowledge of computer systems and software applications Effective communicators, with strong verbal and written skills Flexible and adaptable, with a willingness to learn and grow Able to work independently and as part of a team Career Growth and Development At arenaflex, we're committed to the growth and development of our associates. As a Seasonal Customer Service Representative, you'll have access to ongoing training and development opportunities, as well as internal mobility opportunities to advance your career. We believe in promoting from within and providing our associates with the skills and knowledge they need to succeed. Work Environment and Company Culture Our company culture is built on the values of creating positive moments, making a difference, and celebrating big wins. We believe in the power of small moments to make a big impact and are dedicated to creating a work environment that is supportive, inclusive, and fun. As an associate at arenaflex, you'll be part of a dynamic team that values collaboration, creativity, and innovation. Compensation, Perks, and Benefits We offer a range of benefits and perks to support the well-being and growth of our associates, including competitive hourly rates, incentive opportunities, employee discounts, referral bonuses, and our EverBetter wellness program. We're committed to providing a comprehensive compensation package that rewards our associates for their hard work and dedication. Conclusion If you're passionate about delivering exceptional customer experiences, are technically savvy, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Seasonal Customer Service Representative, you'll be part of a dynamic team that values growth, development, and customer satisfaction. Don't miss out on this chance to take your career to the next level and make a difference in the lives of our customers and associates. Apply now to start your journey with arenaflex! Apply for this job